Reviews Queen Eleanor, Hungry Horse

The Queen Eleanor is a standard pub and grub establishment and a branch of Hungry Horse pubs and restaurants and a subsidiary of the Greene King pub group. I visited with my family and we were very happy with our experience. It wasn't too busy when we were there at about 3pm on a Wednesday afternoon during half-term. A table had just been cleaned and we were able to sit and choose our food before going to the bar and ordering it although it is possible to order and pay on their app meaning you don't need to leave your table at all which is great for busier times or if you are eating on your own. The food came within a reasonable period of time. It was exactly what we ordered and it was hot and tasty. We were able to make use of some good deals which meant that eating here, even including alcoholic drinks, was for us about the same or even less than going to McDonalds. The staff were friendly and helpful. The toilets were clean and presentable. There is a decent sized carpark. Also there is a children's play area but we didn't use this. All in all it was a good experience and I would happily return if I were in the area again. My only criticisms are minor. When we arrived there were a lot of used lunchtime crockery across tables but that was in the process of being cleared. Also the place looks like it could do with being given a bit of a revamp but in reality that is an unnecessary expense that would have to passed on to the customer.

It’s not the fanciest of places, but what it does do, it does very well!! Nice bar selection of drinks, friendly staff, food is always tasty, prices are decent (esp with offers) quick service. I’ve never come away dissatisfied because I know what to expect!

Very busy evening, staff coped well even with rude customers, I wanted to say something but kept my cool! Don’t know how some people can be so obnoxious! Staff were great and food was great for the value! How anyone moans is beyond me! Keep up the good work 😊

Great experience all round, our server leanne was brilliant, very attentive and polite. food was very tasty and hot! would recommend here to family's for good value food

I have had bad experience in general with awfull bar staff before. But this time was different. I really liked food, cheap and cheerful it is. Service was good especially during Corona times. I would go back after my last meal there. That was one of the best meals I had in that kind of pubs.

Excellent service from all the staff. They were all smiles & helpful despite it being exceptionally busy. They really can't do enough for you. Great food & fantastic value

Been coming here for breakfast for a while always super friendly tina who works most days is lovely always smiling and very good at remembering people's chosen breakfasts...always willing to make amends for items not liked and very allergy friendly.

Visited here last November was not great however I visited again a few weeks ago and again tonight and I must say was a hundred percent better, I had the gammon meal and it was lovely cooked how I like it and a great portion of chips the rest of my family thoroughly enjoyed theirs aswell, big improvement well done guys.