Kentucky Fried Chicken - Hanley - Photo album

This is a hard one for me to write because I like most of the staff....But I must go on. I've been many KFC's and this one unfortunately dose not meet some of the basic standards expected. To list the issue: Poor cleanliness in the front restaurant area, even though having, what I feel is more tha

Went in and ordered my food and got told I couldn't have my change as they don't have it in the till, then I went to sit on a clean table and got moved onto a dirty one because they don't want people that side, started eating and my chips were cold and my chicken was pinky red, and to top it off my

DO NOT GO!!! Read my review before you go. I went and had 2 boneless banquet meals on the app for £10. The man gave us chicken burgers instead so I complained and got boneless banquets instead as a replacement. Whilst eating the meal I found a long black pubic hair in the chicken and asked for the m

Shocking service i always believe in saying thank you to the person who served me aslong as i get it back. The guy who served us had no manners and was very rude and he made us feel like we was being a burden. The staff need to learn customer service!!!!!! If you like being spoke down to this kfc is

Stood waiting to be served for 20 mins because staff were too busy chatting instead of serving the huge queue. Restaurant floor was so greasy people were sliding on it, nobody is ever working the dining area whenever I go in. Fries were cold and soggy so had to get them replaced.

I still can't come to terms with all of this.. I went into kfc purchased some food and forgot to ask for some boiling hot water for my sons bottle which he was CRYING for,I returned to the que and asked the cleaner if I could have some hot water politely.Her reply was"I don't think we do hot water a

Slow service and a lack of communication when the friers are broke (too often) resulted in a disappointing meal. The only reason why it wasn't one star is they made up for it by giving extra popcorn chicken

I go to KFC for the chicken and the gravy... the gravy here is revolting, it is lumpy and tastes like s***. Only gave 1 star as at least one had to be given, but I will not be back