The service was a bit poor when I asked why my food was taking over 15 minutes for 1 meal, but really nice refurbishment and atmosphere.
Quick service. Only in for a coffee but delivered pronto. Very small store, but clean. Staff were out cleaning carpark during visit. Number of parking spaces and usual drive through.
A bit of a late review but the review system wasn't working. A couple of weeks ago had an order for lunch for the family and one of the Big Tasties although marked as a bacon one, it was made as a spicy one. That was left for later on and found out of the error later that day. As I came back to fix this, a blonde girl called Sarah working backshift that day went above and beyond to fix the error from the moment she saw me approach the restaurant. Friendliest, kindest, most helpful and very hardworking, this review is all about her service. A great example for others to follow. Go Sarah!
Conveniently located in retail park next to Hamilton West train station. Decent service time through drive thru however design of these places for drivers using this service and others using normal car park always causes confusion. Food warm but had a take a space for a couple of minutes for it to be brought out to car - still no issues with food tbh. Service good just the delay in getting food due to inconvenience of choosing drive thru but then having to park up meaning I might have been quicker just popping in... overall though not a bad experience and will be back for sure.
The customer care assistant by the name of Adan looked very dapper and was professional in his role. He was very helpful when the machine broke and helped me recover my receipt when I forgot my order number. Adan also helped me to locate the straws as it was too big for me to find my way around. I also witnessed Adan help a elderly citizen in the store this was very wholesome.
Food was freshly cooked my fave crispy fries.
Only downside was I didn't know a big mac didn't get you monopoly ticket.
It's always nice here. Staff are always chatty and welcoming.
Small parking area but big on customer service with the staff always fast at bringing your food hot to your pick up bay.
It's currently closed for... renovations, I think.
After the loss of the breakfast wrap, I'm less inclined to go but by the amount of branded rubbish about in the surrounding areas it is a very popular place to visit the drive through and toss the remainder for the seagulls.
Offers convenience and consistency.
Great place. Excellent food. Fantastic Hard Working Staff.
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