Love Starbucks Hamilton. The staff are fantastic - all of them but in particular I have to mention Colette, Molly, Lyndsey, Anna and William who always look after me.
The place is always super busy but the guys always have a smile on their face and do their best to get through the queue as quick as possible. Great place to grab a coffee and just chill out. Xo
Decided to go for a coffee and hot chocolate after the fireworks display at Strathclyde park last night to heat us up. I expected a queue as I thought everyone else would have the same idea. When we got there the queue was moving then suddenly stopped. It turned out no one was letting anyone out the retail park so we’re stuck at the back of the shop through no fault of Starbucks. The lovely staff brought everyone’s drinks out to them in the queue and informed us what was happening. Great customer service and I really enjoyed my festive fudge hot choc �
Always a great atmosphere in the shop and the staff are always so happy to help. They know their regular customers by name and can recite the order straight away which is impressive in such a busy shop when they serve so many people a day. Well done team!!
Just came to the drive through and noticed the place was super busy. Staff were rushed of their feet and still so upbeat. Had a wee mix up with our order so gave us our drinks for free and had the best attitude. Lauren and Cheryl were honest about the mix up and apologised (tbh we didn’t mind at all these things happen) but great service as always �
Just in the area and pulled in for a quick drive thru.... was greeted by Kyla, superb customer service, chatty but no intrusive, really friendly but professional.... even offered to pour the milk in my coffee for me! I work in the industry and this girl is an asset to your business which is a hard find these days!
So impressed with the staff here always really friendly and love their puppychino goes down a treat after a doggy walk great idea...well done Starbucks ��
Feel we need to thank the staff at Hamilton Starbucks for not chucking us out tonight and making us feel welcome and not rushed, even as we were still gabbing at closing time! 🙈❤️ Very quick service too and even made us tea after they had already cleared up 👍🏼🙌🏼
Was in Starbucks yesterday for the first time and it was absolutely brilliant,staff so friendly and the shop was stunning,was in with my hubby and sister-in-law and we all had a lovely time and we will all be back soon xxx
So happy and excited to have a Starbucks in Hamilton. Staff were lovely and helpful. Seem to be finding their feet as new store. Place is lovely and large. Won't hesitate to go back. Only thing I didn't understand were the people queuing the wrong way. Not supposed to queue through the seating area. There is an area to queue for a reason. Quite annoying when people are standing right beside you bumping your table while they wait. Staff should have said something.
- A nice branch of Starbucks with quite a range of food and products.
- Some staff were very friendly but some seemed busy with chatting.
- Wanted to have my drinks in ceramic cup/mug but got it in a takeaway paper cup. Other than that, it was great.
- Spacious branch so it is nice to chill out here.
Very busy branch. Had to wait a fair while to get served, then get the coffee.
Table wasn't cleaned, waited a while before anyone came.
The staff were doing their best and they were friendly. It was a lovely day and everywhere was busy, a couple extra staff would have improved service 👍
*Update* moved but still get my special treat from here every now and then tbh I need to order a new reusable cup for my hot coffee as my one from almost a year ago needs replaced but great store and staff.
I get my Starbucks fix from the Hamilton branch and they are amazing I get my coffee delivered by just eat or deliveroo depending on what one shows the store as open and I love the wee smiles on my coffee bags just makes my day. I don't get out and about much due to my asthma and sciatica so this is my lil treat and the reusable coffee cups are the best!!!! Honestly 5 🌟 and can't forget that the kids love the cream (no coffee) frappe as well as cakes
Great service this morning coming round the drive-thru! Bisma & Rachel were friendly & attentive at the window, and our drinks were spot on!
I ordered via Deliveroo and the order came quickly and everything was delicious! They have left me a sweet note which said that they ran out of orange juice and instead packed me an apple juice, however I didn't see the note on time and complained on deliveroo that I received a wrong item:( not sure how else to get in touch with the shop, so I am apologising here for my actions!!
Very friendly and professional young staff. Well organised branch. Always a good vibe .
I was served today at the drive thru by Lewis & Honey and wanted to leave my thanks for their wonderful customer service. They were both so polite and friendly!!
Love visiting Starbucks at Hamilton Palace! Really quick service and the staff are super friendly! Plus my dogs love their pupuchinos!
Starbucks was wonderful when I sat in with my partner they didn't judge the fact me and my partner are both Transgender gay men and supported us which I thought was amazing and if I was asked by anyone else in my community where a supportive coffee place is I would have to say Starbucks.
Been to many Starbucks and this one has got to be among the best. Staff are amazing and friendly always fast service no matter how busy they are 10/10
Nice place very busy with plenty of smiles from staff that are on there game so no long queue I will definitely be back soon 😀
It's always pretty busy. Popular coffee spot for people coming back from Strathclyde park or those that have been shopping.
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