This has to be, one of the best McDonald's I've ever been to! The staff are super friendly and helpful, they are so organized and the food is always on point. And if there is a problem they are more than happy to fix it! I would advise placing your order in the app, it's sooooo much easier!
One of the most busiest Mcdonald's around the area, there is always a Steady flow of cars in the drive through. However you Still get great Customer Service -
Our food was bought out to us outside, everything was how it Should be with no wrong orders!
We always enjoy coming here.
Has to be one of the friendliest Macdonalds I've gone to ,whilst waiting for mine and my granddaughters food I watched a staff member talking to a customer who had learning disabilities, she was fab with him.knew his name ,took the time to listen and chat to him ,I wish I knew thier names as her and a young Asian fella who served me and brought our food to the table were fantastic today ,he has a brilliant memory remembered me and my granddaughter from a few months ago if you do staff awards these two deserve one we were in there about 12oclock today ...
Excellent service made to feel very welcome by none other than no 1 dale the manager we will be coming again great chap and great plaice
Sound everything came as ordered friendly staff. Much better than Stourbridge ring road
Lovely staff, very accommodating since we're there late a couple of times a week after events
Prompt service, courteous staff, nice and clean compared to some other stores.
Very quick, fresh and tasty 'food'.
Shame about the paper straws that eventually disintegrate into ones milkshake
Just want to say a massive thank you to one of your workers who went above and beyond with his service not only assisting me with my food but also others. You can tell he really cares about his staff and his job. So friendly and helpful! I didn't catch his name unfortunately but he was a young guy with short curly hair who was inflating balloons for kids at 4.00pm on 3rd December 😁
Food quality is good. It has improved over the years.
However... Since the advent of home delivery has come along, the delivery drivers constantly park 8n, and block, the disabled parking bays.
I watched one come out with his delivery bag, who stopped and talked with someone who was obviously his friend for at least eight minutes, so if your food is cold on delivery, this is probably why.
I would say at least fifty per cent of my orders from here have some item missing, or even added!
But to repeat, the quality of the food is good, and the staff are in the main very good.
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