First time visiting this costa coffee. It was the only coffee place open on a Sunday in Halesowen. We waited longer than usual for our drinks and there were a lot of people in the queue whilst we were eating. I think they could do with some more staff members, especially during busy times. The tables were clean and the food was nice. There are a lot of tables to choose from.
As is the usual with any Costa the staff are excellent the coffee is always well made.
Though let's be honest the prices really are too high for the tea the coffee etc. Though people will pay it.
Not for me though I understand why it is popular.
If you like to sit and have a coffee then it is well worth visiting.
The service was sgreat, friendly staff. The food seems pretty fresh as well, although I only went for coffee so only had a sneak peek at the food
Costa toast is delicious. Great choice of food. Best carrot cake I have had in my life!
Love this costa, the staff are super helpful and friendly,nice comfy chairs for when you've been shopping and need a cuppa,and a nice selection of food. We'll done Costa.
Awesome coffee and friendly service with a smile ( I visited from Malvern on my birthday)
Wonderful service. Staff are always very friendly and chatty. And coffee of course is always great :)
They are working super hard considering being low staff. I have worked in coffee shops and I know the pressure the staff can be under. Keep up the good work everyone :)
Lovely staff and fast service.
I visit frequently. I spilled my drink today and the barista was nice about it (even though I made a little bit of a mess).
Understaffed today (Saturday), so a little slow in serving, can't be helped though. Despite a few complaints about the service today, I think these guys are doing a great job, under sometimes very difficult circumstances. I just wished sometimes that people would be a little more considerate towards the staff. Costa outlets are always busy, so when 3 or 4 members are off sick, then that inadvertently puts tremendous strain on the staff. If only 1 guy is preparing all the drinks, and another taking customer orders, it's hardly surprising that the service is slow. It's common sense guys, so I say give these guys a break, they are only human. And these guys at the corn bow in Halesowen are extremely kind and courteous, so as customers we should echo this sentiment.
Very polite, clean and willing to please. Coffee was lovely
Good coffee. Staff are always good. Only one negative experience but haven't seen her since and don't remember her name. Sometimes can't get a seat that we can fit in with the pram so if seating isn't an option so we go elsewhere.
This Costa is always great, the staff are very friendly and remember our regular drinks which us a good reason why we come back.
Always willing to help and have a laugh with their customers
Had the cappuccino and carrot and walnut slice. Both were very nice.
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