Very quick service. Amazing taste. Many veg options also available. Have a student discount.
Great place to grab a quick, healthy & delicious lunch/dinner or a snack. Very quick and really delicious options as Itsu always has. This store is large with lots of seating in two separate areas.
Below scores are out of 10
Customer Service 9
Pricing 10
Food Quality 10
Atmosphere 9.5
Presentation 10
Products 10
Wifi Yes
Location 9
Parking: Lots of paid parking available around Guildfor 🅿️
Overall 9.5
Nice and fast self service and if you're a student, you could get a student discount if you tell a member of staff that works there. Food was nice, would say it's on the saltier side. I ordered a double chicken teriyaki rice bowl but I found the rice drenched in sauce. Was good nonetheless.
decent food for the price, like how everything is not full of onions...very quick service, very clean airy space if eat in. you can only use card and self service screens though...nice qyoza and soup, healthy. drinks expensive for what they are though. nice to have some healthy fast food options and vegan foods that aren't all spicy! thanks itsu :)
I must say I don't really like cashless and screen operated places. But the staff and Guildford branch are really friendly and professional. On one occasion I did get sushi that one piece if salmon smelled too strong, but the (I think) manager was so apologetic and dealt with it well.
Joost Francien Verbaan
+5
The itsu is a takeaway restaurant for asian food . The staff was really friendly and the food was nice . If you are hungry and need a quick bite.this is better than Mac or bk
Great place for a quicky, healthy meal. Staff are super friendly. The atmosphere is very calm with great music in the background. Plenty of seating. Open until 9pm EVERY DAY. Wish more similar places would adopt this closure time. Keep it up Itsu. 🙂
Monika was so friendly and welcoming. She helped me choose from the menu and her suggestion was perfect. Diego made me an excellent meal, even with special requests. I’m very thankful for that. Definitely recommend it and I’ll definitely come back!
Food is so good, love the choices and flexibility (especially when counting calories). Food is so yummy and just about the right size serving!
Nice food, good selection and fast service. Staff were a bit stroppy but it was about 830 pm so maybe past their bedtime....
I love that they have opened this restaurant in Guildford, perfect if you want to eat tasty and healthy, the restaurant is very spacious and the staff is very friendly, it is very easy to order with the machines.
Credit to Diego at the Guildford (UK) branch. Super friendly, helpful, greeted every customer, helped them to their seats. A top member of your team, you need to get him on some fast track program.
the staff in here are so helpful and lovely! plus the food is great - made quickly and consistently delicious!
Great food, good value for money, clean and friendly store staff. I highly recommend this branch, especially since its hours has just extended.
My son and I had lunch here today and it was fantastic! He really enjoyed his sushi and I loved the famous coconut chicken. The food was prepared really quickly and a lady cleaned a table for us-great service!
UPDATE OCT 2022:
Visited again and had avocado sushi box and paradise rice with chicken-delicious! Restaurant and toilets spotless and quick, efficient service with a smile!
FYI the chocolate mochi are delicious!
A bright modern restaurant, with lots of seating. The staff are very helpful in explaining the automated self service kiosks. The restaurant is cashless, and the food is quickly made. We had a lovey lunch there
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