The whole visit was great. We had booked a table but arrived early on the off chance we could get in sooner. That was no problem at all. The pizzas were amazing...best pizza we have had in a long time.
Ordering online was easy and straightforward, however, we could have placed the order in person if we wanted.
The service was fantastic both members of staff who served us were super polite and very attentive. It was a great visit. We forgot how good Pizza Hut is.
We visited during a quiet period so there wasn't really an atmosphere but that worked in our favour as service was super quick.
In conclusion great staff - quick service -delicious food
FAO of the Pizza Hut Grimsby manager,
I’d like to make a special thank you for my visit today, I don’t dine in at Pizza Hut that often however the service received by all staff members today was impeccable.
Every staff member made an effort to ensure my food was satisfactory and asked if there was anything else I would like. (The same level of service was also given to other customers at that time).
The pizza was fresh and rotated fairly quickly with great variety to suit all in addition to the ice cream toppings etc.
It’s very rare to see this kind of level of service being given across board, your staff members are true ambassadors to the business so thank you again and I will most definitely visit this restaurant again.
P.S Table 3 (Order Num - 9658693)
This was the best pizza hut I have ever been. Specially the host ( Hannah) was a gem. Great customer service and superb atmosphere. Hot and tasty pizza was cherry on top. I have visited at least 25 different pizza hut all over country but I never felt this nice before in fact anywhere else. Huge thumbs up 👍
Kindness of staff and customers - everyone was tolerant of our neurodiversity and we felt at ease to just be ourselves. Staff were helpful and happy to have a conversation. I noticed that they were the same with other customers too. Lovely people and a great experience for us.
Hannah's customer service skills (at Grimsby PH) are very worthy of note. .
Always exceptional, kind and caring.
A very impressive young lady who has served me several times . Rarely does someone leave such a lasting impression, but Hannah does! She is exceptional .
Food was good. Needs abit background music. Also I thought very expensive 4 adults and a child £89 could have gone for a 3 course meal almost anywhere for that
Came here for a quick date wiv the fella for first time great greeting from young lady with dark hair who asked if we have any allergys and welcomed us to our table as soon as we arrived and took our order as we were unsure ordering on the app and for the other lady who was going round checking if everything was alright with everyone food, banging pizza and fries will come again very ease atmosphere x
Good as usual , friendly staff :) , Hannah was so nice , made our day
First time here and would definitely come back. Lovely atmosphere and the servers very welcoming and helpful.
The staff were really super super friendly,they explained me with the deals they were having and the Pizza was really delicious. I will be coming here back
Everything was amazing. There wasn't one thing that was a problem. Staff was nice and helpful, place was clean and nice. Food was warm and tasty. All staff were friendly and smiley. They went above and beyond to make sure we had a great experience.
Took our daughter for her birthday this evening. Staff was super friendly very polite nothing was too much trouble. Food was great lovely and hot. Kids meals was great for the money. Highly recommend
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