Both the service and food were amazing. Adel was our waiter and he had great customer service - attentive and friendly. We did not have to wait very long for our food either or to be sat down.
I ordered the king prawns for the starter and they had a delicious flavour. As for the mains, I asked for
Took my son to Bella Italia for a celebratory dinner, the waitress we had was very friendly & always had a smile on her face & was always polite as well. Her name was Sabina.
She took our orders & also highly recommended a drink to us & we both totally enjoyed the drinks. I had the lasagne, my son h
Had a nice meal in here, the waitress was lovely, very friendly and really attentive to our table. Makes a world of difference. My receipt says her name is Ivana. Sad to hear if I left a tip via my card, that she would only see 40% of it. That's not right. Most people don't carry cash anymore either
Our family of 5 could not have received more passionate and patience when being served by Ivona. Despite limited servers at that time, she was brilliant. I asked the lady behind the bar to see the manager as wanted to acknowledge her efforts only to find out she was supervising this shift. This lady
Something like a tradition every time we go to Bluewater for some shopping we go to Bella Italia for our meal, we used to love it. Well if we have to judge by our last visit we have to change that. First table we were given, chairs we extremely dirty and asked to change to sofa.
We had half margarit
After a big shop with one of the granddaughters I fancied something Italian for dinner and this place looked very good. The staff were very accommodating to my granddaughters needs and made this a very special meal for her. My wife who can be very selective about eating out was also made a fuss of a
The was my first time here and I most say I was not disappointed. The only thing stopping them from getting a 5* was the waiting time as I think they was under staffed but was the order was taken the food came out very quickly staff was friendly and nice. Kids get a 3 course meal for under £10 and t
Visited good Friday, Initial welcome by host himself was fine.
Menus were set on the table, we had no one come over to us for about 5mins so we asked for the kids menu (had to get up for this) and it was barely 50% capacity, again waited few mins and approached the same waitress who said get it your
Quick service, nice clean premises. Meal deal £17.50 starter or dessert with a main quite reasonably priced. Starter was great delicious in fact same as the main. Shame about the drinks selection run out of a few lines but didn't take anything away from a good experience. Never had a disappointing t
ABSOLUTELY AMAZING !!!!!!!
Today I took my family for a meal and it was best day out ever. We where so lucky to be looked after by this lovely Polish lady (Joana I think her name was) What a service we received, she was so nice, helpful, kind, polite, smart. Pleasure to meet people like this when y
We had the Prawns spaghetti and Mushroom Rigatoni.Both were yummy.
It was busy for a Wednesday evening, and there seem to only be 2 men serving tables. Ben, our waiter was amazing and efficient. He managed to wait on all his tables in good time and was attentive to people needs. He delivered food promptly and was polite and friendly at the same time even though he
This restaurant is located on the ground floor of Bluewater mall.
They have an elaborate menu. Being a vegetarian, I did find quite some options to choose from.
The restaurant was open until 10.30 pm or so which I found surprising and atypical to UK. The dough balls and pizza was pretty filling!
Always a must when we visit Bluewater but yesterday, the service was simply outstanding and personal. Joanna was a beautiful waitress and made it an even better than usual wonderful meal. Amazing ! 💖
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