Great selection of food. Delicious salads and gorgeous cakes. I like the selection of drinks and crisps, too. The manager is a gem. Makes the whole experience perfect. So friendly and the rest of the staff are equally as relaxed and polite. We really enjoy eating lunch here. Thanks!
Visited today with my lovely friend (who’s the mum I never had!) Stephanie took our order and I just had to leave a review as she truly was a breath of fresh air, greeted by a smile and she made the whole order fun! Teasing the customer before me making us all laugh, her personality was infectious and a true tonic with all the sadness, anxiety going on in the world. Thank you Stephanie, please don’t ever change you made our visit an experience and ORI well done! Your staff should all take a leaf out of Stephanie's book. The food was amazing too, we’ve visited before but will definitely be returning.
If you are in John Lewis Bluewater then head here for lunch.
Simple fayre, toasted sandwich, Cakes and excellent coffee.
More friendly and less mechanical than the larger John lewis restaurant on the upper floor.
Came into store this week and had a wonderful time. I was served by Georgia on the till who was so polite and friendly and I had a delicious caramel latte made by Amelia. Such a lovely cafe and so welcoming. Love coming here!
I have returned to this little find as the customer service here is absolutely top notch! A little, stylish cafe tucked away in John Lewis, away from the busy thoroughfare of the main centre where you can get an array of bites to eat, cake and pastries, coffee tea or even and alcoholic beverage. It’s fab! Steph the manager is wonderful and all staff are polite and happy. Lovely place.
Nice place to eat and drink. As everywhere, food's a bit pricey, though, but decent quality. Use the "loyalty" scheme for collecting "stamps" (Old Skool, no App!), which cuts cost slightly, and "Reward" from JL.
The best reviews are the critical ones.
Let's start with the negative. It's quite expensive here. For the price paid, we would have expected the ciabattas to have come with a side salad, at least to help with presentation and first impressions. The pastel de natas were served cold, my wife said I could have asked for them to be heated but an offer from staff would have been good.
The positives. The coffee was amazing. The flavours in our ciabattas was excellent. The staff were attentive but not too much. Being located at the back of the store, it's far more relaxed than any of the eateries in the main concourse.
With those negatives addressed, this place would be a clear 5 star. We definitely left feeling we would return.
Yes, slightly more expensive than other places but the welcoming atmosphere created by the friendly and very helpful staff make it more than worth it. Cannot speak highly enough of the team here.....and the young servers are exemplary in their work. I have been a customer since it opened first and the high standards have been maintained. Staff also very attentive to those who need a little extra time and help. Well done to everyone at Ori Bluewater.
Always enjoy visiting, service very good and atmosphere very relaxing. Recently introduced the ‘rule’ that you should not take a seat until you have purchased your food/drinks. No issue with this, however when not enforced it causes more frustration. I visit at least 4 times a month and the new system is not working.
Lovely food made special by great friendly staff. The coffee is strong and tasty!
Such a lovely nice caffe to go for lunch coffee and cake!!
Lovely little Cafe! Steph and Lucy were so welcoming and it's nice to go to a place where the staff are really friendly. We only had a tea and coffee here but will definitely be back again for lunch. See you soon!
Food is always hot and of the highest quality. It does get bit busy but normally you can find seats fairly quickly. A lovely place to chill out for a while.
Stopped for a cup of tea and cake Saturday early evening. Nice quiet spot in John Lewis.
Peter Maffei-Crowhurst
+5
The best place that I have ever had a coffee at. The food is always fresh and the coffees are always a delight to have. Friendly staff and an environment that makes you feel right at home. And I'm not just saying it because I work here, I came here before I worked here and it was amazing then and still amazing now
We were served E Harman very pleasant served us many times before great worker always tiding and working to deliver for John Lewis there was another young lady with glass and coloured hair who was also cleaning sorting out the knives and forks both well organised
As we have a cafe it nice to see people taking pride in there job well 5 *****
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