The outside tables can be dirty. The staff are friendly and helpful. Overall I enjoy visiting this branch because of the staff. Plus it's my nearest coffee shop.
The most wonderful service from Emilie and lovely hot food. Emilie, you embody great customer service. God bless!
In store service and selection is a solid 5 out of 5 every time I go, however they make a big deal about ordering via Just East where there are all kinds of issues.
Deals are always unavailable so why promote them? Very limited selection of sweet treats and no stamps😔 However these orders are alway
Really friendly staff. Good value food and drinks. I especially love the new evening menu at Gregg's cafe inside Primark in Birmingham city centre.
Great sausage roll and coffee. And only £2.90!!
Excellent staff! Lovely atmosphere.
Just your average Gregg's, Cheap and yummy.
Great service with friendly chat , when are things going to stop going up in price?
Lovely member of staff, Lorraine, looked after us wonderfully - I was on crutches and very tired at 7am, while we were en route for an important hospital appointment. It's good that individuals working for a national company can be superb ambassadors for what can seem at times a faceless organisatio
Staff poor service, she hadnt a clue had to keep repeating order and she still got it wrong. No one else in store, shelves empty at 3pm floors being mopped as customers come in and waiting to be served. No interaction from staff. Some cakes we had were stale but coffee was good. Maybe new staff or b
Friendly, helpful staff, clean and a wide variety of food and drink at a good price. Sausage rolls always available in late in the day. Bacon cobs and a drink first thing every morning for £2. Always busy. You can sit an eat/drink inside or out. They serve the homeless unlike some stores I know. Wit
Love the sausage roll and stake bakes from here.
Always polite staff. Especially Joe. Best customer service I've experienced in a while. Always a fast service.
First of the Gregg's I have been able to find a vegan sausage roll in stock and I'm not even vegan! They taste good.
The lady who served me today was so so lovely. Really pleasant very polite never had a name badge on so I don't know her name but she had a yam yam accent really lovely lady .
Whenever I come in Maggie in particular is so nice and welcoming. It’s always a nice thing first thing in the morning.
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