Felt I had to review to say what amazing and helpful staff work here. Came in to order a pizza using an e-gift card on 28.09.23 that have been having trouble using.
The guy who worked there (and female staff member) tried his best to help me redeem it, was very patient and spent ages with me trying different things on my phone to get it to go through.
Unfortunately after about half hour gave up and used a different method to pay. Pizza was very nice and hot/fresh.
Having contacted One4All egift card provider turns out that even though pizza hut is listed on the website, you cant use it for online booking.
Overall, excellent customer service and thank you.
We came to Lakeside to do shopping and thought we would have lunch at Pizza Hut. I have to say I’m not a big fan of Pizza Hut as I haven’t always received great service. As we walked in my wife was greeted with a great welcome and explained how we need to order etc. We sat down the server came and explained again. Our food was ordered and was served promptly. The server came and asked us how our food was. Food was nice and hot and actually good. The self service salad bar was clean to my surprise as in the past I have had a bad experience in other locations. Overall the experience and food was really good. The only thing I would say was the plates and glasses wasn’t upto the cleaning standards. We had to change 1 plate and wipe the glass with tissue. Could not get the greeter and server names. Well done Pizza Hut lakeside
we had an amazing waitress Angela who went above and beyond when helping us with ordering and using a voucher.
Thank you so much Angela.
I had a great visit today at Pizza Hut lovely pizza so delicious the food and the salad was amazing
The help of Sarah and Angela was beyond perfect from the first minute till u left great service and i definitely recommend it and i would come back again here.
Charlie who served our table was really lovely. Great service with a smile, give her a pay rise. The whole team was really helpful and they seemed to want to be there. Charlie gave a hearty welcome and gave us a table explaining the online ordering process. The wait for the food was appropriate. And she checked to make sure everything was ok. I saw her support an elderly couple who were struggling with the whole QR code situation with their order.
Overall I'm happy and will recommend, 4 stars as I thought the prices for what you get weren't great.
All done electronically now. Feel it is a bit impersonal, but the usual good standard of food. The waitresses were helpful.
Came in for the Pizza Hut buffet and was seated straight away. Alex was our server! Ironic because we share the same name! Alex was upbeat, attentive and really friendly! The pizzas tasted amazing! Really enjoyed this experience will be back!
Tommy who met us at the door, provided the perfect table and outlined the menu options was what made the entire experience once of the best birthday celebrations.
Definitely returning for such excellent service and food.
More than met expectations, staff really were helpful and made us feel welcome, food good as always one of the main places we can take our daughter and she will actually eat and enjoy
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