What a nice friendly shop, staff are fantastic and super helpful. Takeaway food was piping hot and our hot chocolate drinks were perfect. I've been in several Costa Coffee shops but this was definitely the best one. If you're over Lakeside and fancy a bite to eat and a drink I'd definitely recommend this outlet, they also have eat in aswell as takeaway. 👍
Character roast large cappuccino 😎
Or character roast gingerbread latte ☺️
Always stop here. Good food.
Tried the chocolate brownie frame. Yuk. Just my opinion.
The staff are so lovely and polite. I made a mistake when I ordered (I wanted iced instead of hot) and the woman kindly rectified it. Tasted so good and wasn’t afraid to ask to clarify what milk I wanted (which I really appreciated).
Also in 30deg weather the air con is 10/10!!
Very expensive food £19 for this lot, but nice large coffee, staff seem nice.
Natasha was so friendly, warm, professional and helpful. I wanted to pray in the lakeside prayer room and before this I need to do ablution/wash which causes splashes and strange looks in standard public toilets. Natasha was so accommodating and let me use the mop after my ablution in the private costa toilet. This meant alot to me. She re-heated my partner's green tea too and makes amazing hot chocolate. She is so helpful and an asset to her team. Her exceptional customer service and friendly attitude makes me want to return to this store. Lovely person and I left with such happiness & a pleasant experience. Thank you Natasha and to her wonderful team too who were also friendly and acknowledged me.
As like all Costa store comfy well thought out area and space little expensive but good for a treat
Good service great coffee I love the place. Still need a bit more space to move around comfortably..but it's a nice little place
Excellent coffee on the go. Very helpful staff
Visited this Costa on Wednesday 18th July at approximately 2:30pm.
Two girls were working who were so lovely I had to write this review!
They were efficient, smiley, polite and generally fantastic. True assets to your company.
I came today 15/08/2021 at this Costa coffee and have to say that I am very pleased with staff and the service but especially with the trainee Aaron who made me the most amazing double macchiato. I am very fussy with my coffee but I have to say he SMASHED IT. Thank you Aaron.
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