I bought my son and my daughters for a lovely carvery and we had great service from our waitress Gemma. All four of us had clean plates! We also enjoyed the desserts and we can recommend the Cookie Dough Sundae, the apple pie and the brownie. Nice atmosphere. Just note that it gets a bit warm when eating but that’s understandable considering it’s a carvery continually serving hot food. I’ve been before and I’ve never been disappointed. Always very enjoyable.
We rocked up on a Tuesday evening for a carvery and was very politely greeted by the manger (extremely polite and a very family friendly guy), we were seated in the section of Kelly. She was outstanding!!! Can we just say we couldn't have asked for more she was amazing! She made sure everything was safe with our menu choices as our daughter has a dairy allergy. Kelly was very helpful and informative, and super efficient! She spoke to the kitchen to ensure our food was not contaminated in anyway and they were extremely safe for us. We really enjoyed our evening meal! Thank you to everyone! We had no issues with our food and the staff were super friendly and helpful. Including trying to win us a monkey. Over and above! Thank you.
Always a lovely food and great customer service here!
This visit we had especially good service from Kelly she was everything you could want from a server.
Also on the carvery Ryan was amazing after he nearly laid out my meat on my plate I apologised I was pushing it to one side so I could take some home for the dog with little gravy on it. He offered to give me a small pot of off/waste cuts to take home for the dog! Hugely appreciated from me and the dog!
Amazing lunch today hot full of flavour well done The staff were so friendly & helpful too! I am using a crutch at the moment so was worried about carrying my plate but our servicer said straight off she would be happy to help carry it back to the table. Sure enough as I got to the end of making my choices someone was there to help 😍 I then found out the toilets were upstairs she over heard me tell my husband & again stepped in with a key to ground floor one! Thank you all very much
Food was excellent, hot and fresh, got everything we wanted, staff were friendly, came to your table quickly. Was delicious, had Christmas carvery, perfect cooked everything.
Wasn't down to staff, but turnaround seemed a bit slow, think it was customers sticking to their tables too long, but I don't think it would be right on a day like that to ask them to hurry up, it would dent the experience. But the staff were excellent in turning tables round once they were vacated, we did get to our table 40 minutes after booked time, wasn't a problem for us.
Had a great time. Food was good and the lady who served our table was lovely. Made us feel welcome and was very helpful and friendly. It helped that she remembered us from last time and that our son was autistic
Toby carvery in general has dropped its standards however the staff at this particular Toby carvery including 90s tattoo sleeve guy are absolutely awesome. Everyone made us feel like we were VIP! Toby carvery give them a bonus!! Plus sort your roasts out 😂
NOT A CUSTOMER I am leaving feedback as a contractor, I was carrying out maintenance works for Toby carvery for 4 days and while working here I can only say a huge thank you to Ellen And Neil for the amazing hospitality while on site it was a pleasure to work for you both and also everyone within the restaurant from the chefs to the waitresses everyone was VERY friendly and welcoming highly recommend anyone to eat here 5* well earned Ellen is a excellent manager :)
Dan
Staff were very nice very polite. Carvery was very fresh and full of lovely veg. Turkey was moist and very tasty, gravy was lovely and hot. The sticky toffee pudding was excellent. Very enjoyable visit.
We had an absolutely delicious Sunday lunch today, made even better by our waitress Kelly. She was friendly, funny and excellent service. Thankyou x
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