Itunu Faj
I recently visited Costa Coffee and had a generally pleasant experience. The coffee and pastries were up to the usual high Costa standards, and the service was friendly.
However, one significant downside during my visit was the overwhelming presence of cigarette smoke. The atmosphere was unfortunately devoured by the strong odor of cigarettes from nearby smokers, which made it less enjoyable for non-smoking patrons like myself. This aspect certainly needs improvement to create a more comfortable and inviting environment.
Despite the issue with smoke, Costa Coffee continues to deliver on quality coffee and service, which is why I'm rating it 4 stars. Addressing the smoking concerns would make it an even better place for everyone to enjoy.
Amanda H
The new store is fantastic!
So much seating and the whole space feels lighter & brighter.
The coffee and the food were delicious as always, and the staff at this particular branch of Costa were wonderful.
Well worth a visit.
R. Y.
Best coffee shop with the sweetest and most hard working baristas. They make the experience even better.
Chrissie Beadle
Staff were so helpful and friendly. I can't rate this place highly enough. Great job!
WEIGHTED METAL FITNESS
Great coffee, friendly service and just 2 mins walk from the train station.
ppngkuryente
The British coffee chain. In a place where tea is the standard, the coffee this place offers is still notable. Though the selection of drinks are not as numerous, it still offers enough for every discerning taste. As far as taste, you'd best leave your bias at the door to truly enjoy the unique taste of Costa coffee.
Ramprasad Rangachary
Great coffee. Staff are highly professional and friendly 👏 👌
floral kawaii
So this is the first time I've been there since lock down was lightened. All was good at 9.30 in morn place was pretty empty. Was enjoying this sanctuary until this scratchy voiced bint started talking loud enough for poundland to hear...I digress the flat white was GOOD the banana bread nice..clean good service.
SOL PARANORMAL
The new look Gillingham Costa Coffee is a lot better now. All downstairs seating with room to swing a 🙀. Looking good Costa
Alicja Chmura
Very nice and friendly place with a
delicious bevrage ☕️ 😋 😀
patsy_ever_greatest johnson
Such a lovely Costa staff are friendly and very welcoming good atmosphere in there 😀
James Kinnear
Always a great stop. My favourite Costa
Stuart Chilmaid
Much better service after a Gills game rather than before. You need to have a fixture list up in the staff room and your A Team on every time we are at home.
Angel Jarrett
Staff are run ragged, all of them doing their absolute best even when there's only one person working the 9am rush. Phenomenal coffee and service, the staff always happy to have a chat especially with regulars. I've never had a bad experience here that couldn't be explained by lack of assistance on the supplier's part or being short staffed (understandable in our current climate). The staff put up with the absolute most, not even from customers sometimes - Gills locals know about the vandalism rise - and they still manage to be able to do their most.
Some people in the reviews don't understand that service workers are people too, you're not always going to manage a smile when you've been working a 6 hour shift with the lunch rushes with only two people on staff. The guys here have always been nothing but lovely to me, and I think people are just upset that some of them have a no-nonsense attitutde.
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