Just visited to pick up some doughnuts for a birthday party. We happened to mention that we hadn't been able to order online for the Newcastle branch via the app. The staff member who served us (Carly) was absolutely fantastic at taking this comment and saying she would feed it back, so proactive!
The staff member was so polite and seemed to be very happy in her job, which came across in the way she served us, also advising us of offers in the app.
Our visit was an early Sunday morning. The store was quite quiet and very clean and bright.
Super clean store with lovely staff. Carly provided exceptional customer service, taking the time to chat to customers and make them feel very welcome. Would definitely recommend.
Amazing customer service, lovely friendly staff. My son was made up to see the little factory party/ production line of how some of the edibles are made. Bought loads of doughnuts as a treat. Fun little visit ❤️❤️❤️
Got a soft spot for doughnuts so this is always a winner. Staff were great to add to the experience
An absolute belter of a place!! Delicious donuts!!
Takes American Express and there is a deal where you get 15% back at the moment!
Very tasty indeed. Parking outside! Very nice staff.
My happy place! Super large selection of heavenly tasting donut treats.
I always bring the kids here for a little treat for them & myself if I am honest. Sometimes granny comes too.
Spoilt for choice with the wide range of special donuts. Coffee also on point. Friendly welcoming staff.
Highly recommend.
Treat yourself
:-)
Years ago this was quite the spectacle to behold watching the donuts being made in an open kitchen ..my oldest son had a birthday here and it was quite special..a little disappointed to see it's all been scaled down and the kitchen closed off .. surely this was a major selling point of the business? Shame ..but great donuts and coffee and friendly staff 💯😊
Lovely staff. Very clean. Amazing donuts
Nice and spacious restaurant inside. It also has a convenient drive-thru outaide the establishment. The staff there are very friendly as well and the restuarant is nice and clean.
David Duffy (doubledee)
+5
Unreal doughnuts. I joked once, asking for free ones and found out they actually give away free ones (glazed only) at 7pm. Needless to say my visits there have increased in the past few weeks. Staff are always spot on too.
Fabulous. Greeted with not just a smile but friendly chat. Great selection available and a nice combo deal. The place was immaculately clean including the toilet. Purchased more donuts to take home just because the staff were so friendly. 11/2/2022 @ 21.30.
Great service, came in delivery within half an hour of ordering & super delicious, fresh for days after too
Staff fantastic, do-nuts were superb
Contactless, easy and pleasant drive through.
Lovely box of choose your own assorted flavours. All yummy!
The best Krispy Kremes come straight from the shop. You can watch them being made and the have a great selection to choose from.
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