Would recommend over other buffets available in this shopping centre. Great value for money, all of the food that we tried was cooked properly and so much to choose from. The place is nice and clean. If staff could wear something that makes them look like staff, even a lanyard or badge, that would be helpful. I had hoped Big Lukes designers would have ditched the dark and dingy decor with the new premesis, we want to see the food we are putting on our plates. Will be back in future purely for the amount to chose from, convenience & price.
I'm vegetarian but still found lots of suitable food. Pleasant staff. Have been several times, would recommend.
Staff were friendly, plenty of choice of food with trays being topped up throughout our visit. Only negative point was service being a bit slow taking away empty plates. I would return
I enjoy the variety of food the offer here and Iespecially enjoy the roast chicken. The staff was very accommodating and we had a good time. I would definitely eat here again.
After visiting Big Lukes a long time ago we decided to go again. The price is pretty reasonable at £15.99 for an adult all you can eat buffet, kids are £5.00.
The food ranges from classic British food such as burger and chips, to Chinese noodles, curry or a traditional dinner. In fact most things you can think of the are there.
The staff were excellent and friendly, the atmosphere was friendly and there was just too much food to possibly eat. All of which was yummy. Especially the chocolate cake and custard.
So if you are in the MetroCentre I highly recommend Big Lukes.
Went last week being new to the north east ihave never heard of big lukes. It reminded me of the Chinese buffets you get all over the uk.. upon walking in we were met by a very nice member of staff & we picked our table / it was empty.. personally, i dont like to eat where people can walk past & watch you eat but thats just me.. There was a lot of food on offer tbh but the plate was tiny so was the glass for drinks but they have to keep costs down i guess, .. still eaten way more sauages thsn is probably the norm 12 😳🙈, . When we went to pay igot 10% discount with a defence discount card,.. i didnt take any pics because i was with work..
Plenty of choice, food was mostly really nice & the kids loved it! Some (not all) of the staff seemed a little bit grumpy.
Love this place, I went there with my mum, dad, brother and sister and it was honestly so beautiful. Amazing food, going again today
Love this place a vast assortment of different food brilliant for both adults and kids
First time dining at Big Lukes Metrocentre but it will not be my last. Food was lovely especially the ribs and roast chicken which were cooked to perfection. Excellent service from attentive staff made this visit a memorable experience
Better experience than what I expected. Not too many choices but not too little either. Choices range from salad, soup (we had tomato soup that day), pork ribs (which are pretty good), beef burgers, three types of pizzas (all are very decent), curry, rice, pasta, and more. Desserts provided on the day we went included ice cream, vegan brownies, tarts, and american pancakes with sauces. £14.99 all-you-can-eat is actually a pretty fair deal for the food provided.
Overall the food is average but as stated above, the pork ribs and pizzas are pretty good. Restaurant is pretty tidy and the staff are quite friendly and efficient. A solid choice if you want to be full for a meal with a decent price.
Always brilliant every visit staff really friendly food really good loads to choose from
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