We haven't been here for a while. Pleasantly surprised. The team are incredibly polite. Which is a absolute plus. The food is excellent. Burgers very tasty. And the buns are toasted. Excellent eye for detail. Will definitely recommend. And it's nice to see the the four legged friends (dogs are welcome) and a bowl of water was placed by staff for the customers on the next table.
All Around welcoming and friendly people
Not visited for a long while. Decided to see how things were as there have been a number of licencees since it originally opened, when we were regular visitors. Booked a table on the app for 5.30pm, but there was no need as it was quiet when we arrived. Bar staff told us which table we were at, and we found our way to it. Ordered drinks at the bar, not able to open a tab as there have been issues with them in the past. We ordered the food at the bar, surf & turf and 8oz sirloin steak. Food arrived promptly, nice and hot. Staff were pleasant. Quality of steak was good. Everything was OK. If I was passing and wanted a reasonably priced tea We would come again.
Often went to spoons in Gainsborough. Found this hidden gem up the road from my house. Brilliant atmosphere makes me feel safe and secure. Great food and great staff who go out of their way. Will never go anywhere else now. Love this place!
Arranged secret birthday meal for wife, met with friends and family. Food was great, staff patient went above n beyond. Really friendly and pleased to do what they could. All enjoyed very reasonably priced meals and drinks. Thanks again
A very nice place for a family meal. Although it’s a chain pub the standard of food and service was great. The layout is really good with families being seated in a separate area to give people without children a peaceful experience.
Title: Excellent Pub Experience
Rating: ⭐⭐⭐⭐⭐ (5 stars)
Review:
The Lincolnshire Otter pub exceeded all my expectations. From the moment I walked in, the cozy atmosphere and friendly staff made me feel right at home. The menu offered a fantastic selection of delicious dishes, prepared with high-quality ingredients and presented beautifully. The drink options were impressive, with a wide range of beers, wines, and cocktails to choose from. The pub's commitment to showcasing local talent through live music events added an extra touch of entertainment. With its lovely outdoor seating area and exceptional service, The Lincolnshire Otter is a must-visit for a memorable pub experience.
I attended the weekly quiz night (which I do most weeks), I found the service exceptional (both at the bar and via the qr code table service), the establishment is always clean and tidy, the toilet facilities are always clean and tidy. I found the staff to be cheerful and welcoming.
I had a rare cooked rump steak, sweet potato fries with just mushroom and a side of cauliflower wings. Due to taking the peas and tomato off the lovely young lady behind the bar asked if there were any allergies or intolerance (informed her tomatoes), when food arrived there was a good allergy flag and conformed that meal was the tomato allergy meal. All good was hot and stunning and steak cooked to perfection.
Would Highly Recommend to Anyone. Bonus is dog friendly and great relaxing atmosphere.
Would just like to drop you a message to say thank you to the waitress we had this evening.
My 5 year old niece went to the bar with her uncle to order drinks and mentioned to him that she wanted a hot chocolate - he said maybe after she had eaten her tea and left the bar with a Diet Coke instead.
The lovely young lady must have overheard and she bought my niece a hot chocolate to our table 5 minutes later - it made my nieces evening
The young lady is an asset to the otter and went over and beyond tonight xx
The meal was for my Mom's funeral and this was the first time that my relatives had come up to Lincolnshire. We all enjoyed the meal very much and service was very smooth. This was a special occasion to toast my Mom and I would like to thank the staff for providing such a great service.
The place was clean, tidy and well presented.
The staff were very welcoming.
The only thing, and it’s more common now. Is the ‘order by app’ option. For us it was a bit of a faf, you loose the personal touch, everyone with their heads down looking at the phone, not communicating, ignoring people whilst they figuring it out
Call me old fashioned but I like the banter with the staff, a proper good morning, how are you, how’s the day been.
Not sat round a table being a phone zombie and ignoring everyone.
Like I say, the staff were great and if I had decided not to use the app I’m more than sure the staff would have been brilliant.
Amazing pub, food was great. I’ve always have a laugh with the staff
First time here. Booked and then read reviews, concerned with some of the less flattering ones. However no need for this reaction. Nice clean spacious pub. Quite quiet for a Saturday lunchtime. Quickly shown to table and order placed at the bar
Good arrived in about 15-20 minutes. Well presented and plenty. Staff attentive but not overbearing. Would recommend, as our son is moving into the area I am sure we will return. Many thanks.
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