Not bad, a bit untidy but it was busy this was due to the Folkestone music and air festival happening and lots of people wanting to get themselves a Costa to keep them happy. Been here before and most likely will return as it's a Costa and the other half likes them. I do like the white hot chocolate and if it wasn't as hot today I would have had that.
So much better since they updated the decor, nice hot chocolate and cup of tea.
Angela Street (Angela)
+4
Had eaten in, very hot and lots of room got the hot ham and cheese toasted witha latte shame had nothing to eat ( knife or fork) with a very hot and grease toast so didn't enjoy as I thought I would.
Coffee great, staff efficient and sweet treats very tasty. Loses a star as had no pumpkin spiced lattes left. Why do my favourite specialty coffees only appear in autumn and winter?! It's like special edition chocolates.
A very poor experience. The second visit in a week and the dishwasher was still not working. No cups and saucers, only plastic knifes; paper bags as plates and no trays even to take drinks and food to the table. Asked for a small coffee, charged for a large, the loo had no loo paper and hadn't been checked for seemingly ages. The staff excuse was that they were under staffed. I won't be using this branch of Costa for the foreseeable future. I hope this is not a trend for the chain as a whole!
Love the new decor - much better, brighter and more welcoming, well done!
We visit this store every Thursday and the service is excellent. Cameron (Cam) is a credit to this store and always greets people with a smile and a warm welcome. He also goes above and beyond to ensure his customers are 100% satisfied with their purchase.
Lot of seating. Quite fast staff. Tasty coffee and good cake selection.
The ordering was pretty smooth and at an acceptable speed. The order was delivered exactly as requested and both the coffees were of excellent standard. The store was acceptably clean and there was plenty of seating available.
An average Costa Coffee. Interior is maybe a bit dated.
Large premises and good selection of food to choose from....
Dijon Timothy (Yeetimus)
+5
IM STILL IN THE LINE JEFF oh I changed my mind its free
Had wonderful service, I was served by a lady named Tracey who was incredibly patient in a shop which can get very busy. This Costa was much better than the Starbucks they also have in the town which did not compare at all. Store was very presentable and clean, also.
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