Had the buffet breakfast after a night in the hotel and thought it had an awesome selection and would recommend it to all!
The selection included a full English with all the trimmings and then a great continental selection including croissants, muffins, toast, cereal, yogurt, fruit salad and also pancakes which was a nice addition! Also included free hot drinks and fruit juice!
Would recommend going early(went at 7am sharp) as was nice and quiet!
The food was very good quality and there was a big variety. It was always kept well stocked and fresh. The staff are very friendly and helpful. Nice to have a refillable drink with the meal. Kids get a free refillable drink. The prices are quite high but so are all the prices within the park. They offer allergy books for anyone with allergies. They also offer to cook some vegan and vegetarian options. No booking needed for dinner.
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Me and my flaming stayed over in the Splash Landings hotel for 1 night. We were turned away at The Rollercoaster Restaurant- No space and were fully booked for 2 weeks in advance.
We went to check in at the hotel and decided to check out Flambo’s Jambo’s on what they could offer to feed a family of 4. After reading previous reviews, we weren’t holding our hopes this was going to be any good.
We dined here for dinner at 1700 and breakfast the following morning at 0800.
Price - The prices differ from dinner to lunch buffet. A large hike in price difference for an adult. Kids price you get an unlimited refill drink. Adults however, you have to purchase them separately. Still, for the price, you can’t go wrong when it’s unlimited refills. I must add, I dined here at 1700. Paying for 4 of us, just shy of £73!
Staff and customer service - You pay at the counter before you head to the entrance where a staff member shows you to your table. Staff at the pay counter, she was okay but I felt she lacked a little enthusiasm. The team in the restaurant, I can’t really fault them. The speed they work at to keep tables cleaned is excellent. We weren’t regularly checked on by the staff, kind of left to sit down and help yourself to it all. Same goes for the Buffett breakfast. In general, staff were happy, friendly and helpful.
Cleanliness - Areas are kept clean as often as they could. Not really slot of mess at the food or drinks stations. Excess plates were cleared from our table regularly to stop too many from piling up. General area of the restaurant I can complain about cleanliness, it was to be fair… just kept clean and maintained.
Tables - These were small. Sitting 4 of us on a small table, one at each end was a squeeze. Especially with drinks and plates on the table, there wasn’t much room. Unless you’re a family or party size of more than 4, be prepared to be sat a small table. This is really a negative review about tables, I just felt a larger table would of been a little less of a squeeze and better.
Now to the main part…
Food - I did read some of the previous reviews before dining here. In my opinion, my expectations were a lot better than read. I have attached a photo of the 2023 Menu, this of which is a wide range of food to offer. Staff asked before being seated if there were and allergens or intolerance so they could cater to our needs, which there was none for us. All the food was delicious. The kids ate a number of plate with lots of different varieties. Me, oh my. I ate so much I pretty much ended up into a food coma as I rolled back to my hotel room. Firstly I tired the Chilli Con Carne with rice, also along with the Chicken Tikka, and a naan on the side. This was lovely and tasty, a little spicy but still delicious. I also tried the roast carvery section, having a steak and vegetable pie (Not on the menu) The pie was lovely! I also had lots of other bits, but more of a mixture plate of things.
Desserts - Tons of cakes and gateau’s to select from. Freshly cut fruit salad. On the end is the icing on the cake (excuse the pun). There was a kitchen staff member stood at a freezer serving scoops of Carte Dor ice cream, in a cone or a tub. Not many flavours to select from, but who doesn’t love Carte Dor ice cream.
Overall, I would recommend Flambos Jambos. Food was delicious and extremely filling. Even though extortionate on price, (Where isn’t in Alton Tower?) you leave here with full stomach and satisfied. Reason for a 4 star and not 5, there was a few things I could pick up on for improvement, but that’s just me being really pedantic.
In my opinion, go try it for yourself. Don’t go by the other reviews like I did.
We stayed at the hotel that’s this restaurant is joined to. Situated one floor down from the main entrance and overlooking the splash landing’s water park. We attended for breakfast which stared to 7:30. There’s lift access for prams and wheelchairs. Staff were friendly on arrival. Breakfast was serviced as a serve yourself all you can eat style. There’s no pressure on leaving so you really can eat up. All food was cooked well and warm. Options included fried eggs, sausages, bacon etc. pastries, cereals and fruit. They have a coffee machine and water
Was really really impressed with flambo jambos. So much to choose from.
A friend was GF they gave her a list so she knew exactly what she could and couldn't eat. Also has a great selection of puddings and an ice cream machine. Kids got free refills included in there meal and adults where £3 something eat for refills
Unusual and interesting menu which is a bit different from the typical food you'd expect from a theme park hotel.
Staff were friendly and enthusiastic, and dealt with any queries efficiently.
The food itself tasted very nice. The portion sizes were a little inconsistent - ordered a 'side' of ribs as a starter, which was very large compared with the main (Goat Curry) - which seemed a bit small. However the quality was great.
Would definitely come back again.
Such a wonderful time really enjoyed the food and told a verrrry nice lady sam that me and my new husband just got married and brought to our table a beautiful swan apple thanks so much xxx
“All you can eat buffet”: 4 words that lower my expectations of what I’m about to eat about as low as they can go. But you know…hats off to the team in the kitchen here. The food is actually pretty damn good (and they work darned hard). Feels expensive at the door but you leave actually feeling pretty happy with the whole thing.
Its a good place to eat and go to the theme park. Food and service is very good
Fantastic buffet food! The goat curry was superb, Chinese selection was decent too. Bit cheeky charging extra for soft drinks, but other than that couldn't fault it. 👍
absolutely brilliant!! Don't know what the other people are chatting about! Service was brilliant and the food was great too! £33 for me and my partner which was for UNLIMITED Buffet,Drinks and Dessert. Totally worth the money and visit. and really big thumbs up to the kind a friendly staff who accommodate to all your needs.
The Buffet is the Best! Stayed in the Alton Towers Hotel, though went here, The food is very fresh, hot at 7pm, then the breakfast buffet is Good, the cooked breakfast is quite mediocre, though the pancakes ect was very good!
Excellent, The buffet was amazing A very wide selection of food though it was quite expensive!
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