The best Costa I have been to,it's clean and the service is 5* Debbie, Andrew and Grant are fantastic, so polite and friendly... to be honest all of the staff are fantastic and make it a nice experience. I am a regular there and won't go anywhere else for my coffee fix.I see them with other customers and it's always such a fantastic service. These guys are amazing!
Never had a problem, always had a choice of sandwich or toastie, when I had a push chair they brought the tray over for me, not like the shop in musselburgh where I had to wave to the guy for attention ( from my seat ) don't know where their heads at. Can't walk away from a pram
My favourite coffee place in Falkirk great food and drinks. Staff all lovely and really good with young kids. The girl serving me called Michaela was so friendly and kind. Will be back �
Great place just love Costa coffee great food and lovely staff x
love this place! customer service is amazing, got served by a lovely girl with brown hair today and she was just amazing� highly recommend!!
Lovely staff , lovely atmosphere and lovely coffee �
10 out of 10 customer service from Michaela! Staff are always friendly and upbeat and service is quick. As far as the coffee goes, it's Costa, can't really go wrong
Fabulous customer service! No need to ask for assistance with tray and coffee (with buggy and toddler), they were straight on it!
Convenient location with free parking. Super friendly staff and you can rely on consistently good coffee.
Sandra Donaldson McLaren
+5
Excellent service, staff are always cheerful & willing to explain anything your not sure about.
Always a friendly welcome from Andrew, Debbie and the team!! Coffee is always good ☕️ 👍🏻😊
Nice atmosphere, lovely coffee,friendly staff would recommend, and we will be back
Service and staff were good, Crockery was clean.
Selection of cakes not too great but good service as usual
Good coffee, friendly staff
This Costa in Falkirk is our favourite one! Staff well trained and helpful, coffee always nice and hot and just as expected. Plenty choice of cakes, toasties, biscuits etc. I use the loos in this store and as I'm disabled, it means a lot that they are always spotless.It's evident the staff here act as a team and I would recommend visiting this Costa to anyone.
Local, busy, plenty of parking, and drink/food, watch the parking times, plenty of variety (m+s now) still got the yellow jacket person checking cars?? Employed by?????
I always need my morning coffee ☕️ thanks guys
Excellent service lovely coffee staff very helpful and pleasant to speak to
Good service but tables are constantly dirty. People too lazy to put up their garbage in bins after eating and drinking.
Christmas menu is back but no spiced apple tea this year.
Always busy so must be good. Prefer the hot drinks here to the warm drinks Kirk Wynd branch serve.
First time at this Costa. Usual fayre/ drinks on offer. Staff were excellent - busy but polite and engaging. Good atmosphere about the place. It's a sizeable café so even as it was very busy the noise levels were unnoticeable when having a conversation. Plenty of room around the tables.
The food and coffees are outstanding. It's usually busy but you are served quickly. The prices are a bit high but so is the quality. It's a friendly and relaxing atmosphere. Well worth a visit before hitting the shops.
Costa coffee Falkirk retail park 👌 simply just the best. The staff are first class, always willing to please and help. They all deresve recognition 👏. I love the atmosphere inside. I'd go everyday if I could. Well done to you all 😃😃
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