There is always a smiley face waiting for you in this particular Starbucks. Yes, they are a chain store, but they are a local one and know many people by there first names and always remember what your fave drink is. The service is always friendly, professional and carried out with a smile. The store itself is always clean & tidy and they always have a wide selection of food in store, both savoury & sweet. It’s also a large store with an up & downstairs, so there’s usually always a seat. All in all an excellent Starbucks made all the better because of the staff 😊 The Pecan & Sticky Toffee Buns are delicious 😋
I was served my Emily and Evie today. Evie is always lovely when she’s working and Emily made such a lovely coffee with a perfect rosetta. Highly recommend
Tristan Griffiths (TG // ImTristanG)
+5
Always a welcoming and friendly service, with plenty of seating and even a quiet area for those who want to get work done upstairs.
Highly recommended for the travelling entrepreneur looking to get a bit of work done and enjoy good service and a nice selection of drinks - both hot and cold.
Ely Cloisters Starbucks, what can I say….always a warm friendly welcome, so many regulars who return day in day out for their fix of coffee, a quick chat with the wonderful barista’s!
The place “ where, everybody knows your name (Elvis) and their always glad you came”
The staff members were all accommodating and lovely!! I had a soya flat white and it was delicious (with a lovely pattern on the top which added to the experience). The cafe was being cleaned regularly.
Sizeable store with an upstairs for more seats. Store is well maintained by enthusiastic staff that are friendly and even remember my regular order. Great coffee at a great price.
Very nice location. The coffee and food is as you expect from Starbucks. Staff are all helpful and pleasant. Never more than a couple of minutes queue, always somewhere to sit. Now they have the autumn season pumpkin spice drinks, yummy!
The staff were polite and took our order.we were a large group and all the cakes were fresh. We didn't have to wait long for our drinks. The only downside was that some of the tables needed to be cleared and wiped down and the floor needed to be swept in places. It was very busy, so I can understand why this hadn't been done. I will definitely be going back as I love the coffee.
Super friendly staff and a great variety of drinks. Always clean and well-presented. Always a pleasure to pop into The Cloisters Starbucks!
The cafe is quite quaint and pleasant to relax in and the coffee is exactly what you'd expect from a Starbucks. The only problem I had with the cafe was that perhaps they might be a tad understaffed as I see litter on most tables after customers have left and I only see 2 people serving in the cafe.
Staff are brilliant there. Coffee always nice and hot. Nothing too much trouble
Fantastic customer service with extremely friendly staff. Staff are personal and approachable and always try to make themselves available if a customer is needing or wanting some time from them.
Drinks are of high quality consistently and the staff are very happy to make each drink exactly the way you like it without ever raising an eyebrow.
There is an upstairs with quieter music and a relaxed environment so if you want to do any work or studying, this is the perfect part of the venue for you.
Toilets are clean, presentable and well stocked and the cafe area is also very clean with tables wiped and cleared regularly.
Overall, each experience I've had here I have felt very satisfied with the high level of customer service as well as the high quality of beverages and cleanliness of the store.
Would highly recommend to anyone in the area whether just passing by, or regularly visiting.
Really friendly service. Barista took time out to ask about my day and was genuinely interested even though it was quite busy. Shame she didn’t have a name badge on otherwise I’d have name-checked her and made her famous!!🙂. Made me a delicious tasting coffee too.
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