Reviews The Flat Ltd

5
Kathryn Sword
+5
I rented a beautiful flat with A Flat in Town from 2017-2018 and I couldn't be happier with the service provided. Having had a bad experience with another Edinburgh-based letting agency, I was impressed by the staff's commitment to us as tenants and the flat itself. Initially, Lucy was our property manager and she was brilliant - very friendly and helpful. During the year, Nicola became our property manager and she was equally as friendly and accommodating - both lovely people! If there were any issues (only once or twice) with the property, they were quickly resolved with ease. I cannot recommend renting with A Flat in Town enough - they are a genuine company who value their tenants and not to mention the outstanding quality of housing they provide. 10/10, thank you!
5
Gary Wilkie
+5
Fantastic experience. Myself and my flatmate were in desperate need of a short-term let and found Lance to be quick to respond, very helpful, and overall solved our situation with apparent ease, but importantly he maintained communication along the way and never left us hanging like some other letting agencies. The flat itself was clean, modern, great central location, and overall met all our expectations. Would highly recommend Lance and A Flat In Town.
5
Marina Brunale
+5
A Flat in Town is an amazing letting agency. I've rented a flat with them for almost a year now and couldn't be happier. Everyone is very friendly. When I had electrical problems it was dealt with immediately. Communication is always good and easy... I really recommend them!
5
Becky Wright
+5
Cant' thank 'A Flat in Town' enough! From the moment that I emailed Lance to enquire about the property to the moment I moved out, they were attentive, helpful and supportive! We moved from Birmingham to Edinburgh, so it was a big and stressful move however Lance made sure that everything was ready and was flexible with us picking up the keys! This meant that after a 5 and a half hour drive with all our belongings, we arrived in a clean flat with the heating already put on for us! The photos of the flat were very realistic and any questions or help that we needed were answered quickly! It has had a huge impact on making our move a succesful one. Do not hesitate to use 'A Flat in Town', they are by far the best agency I have come across! Thanks Lance!!
5
Spencer Grover
+5
Could not wish for a better letting experience. From the get-go they were easy and transparent to deal with. I was renting a short term let from overseas so there was a fair amount of anxiety over choosing a place based entirely on pictures. But A Flat in Town was great. What they advertised exactly matched what we got, their documentation process was simple and streamlined, and communication was fantastic all the way through. I’d absolutely rent with them again, and recommend them without hesitation.
5
federico claudi
+5
A Flat in Town has been my letting agency and the only thing I can say is that they are outstanding. Extremely friendly and professional they made my stay in Edinburgh that more enjoyable. Every problem was solved promptly and effortlessly and they vere able to accomodate for any need. When moving out they did they best to help me with the process and be fair. STRONGLY RECOMMENDED
5
Shinya Sato
+5
While I stayed in Edinburgh between 2010 and 2013, I had a great experience with A Flat In Town. The staffs are real professionals - that was particularly evident when I had problems in my flat as their actions were prompt and thoughtful. I would definitely recommend this agency as a first choice to everyone who is looking for a flat in Edinburgh!
5
K. Schröder
+5
I had an excellent experience with this agency. I was looking for a short term let as I was coming to Edinburgh as a student for a semester abroad. The flat was exactly as they had advertised it and everything from communication, signing the letting agreement and staying at the flat was great! I highly recommend choosing this agency when looking for a let in Edinburgh.
5
Tiffany Johnson
+5
From Paris, I rent a flat for a month in Edinburgh-New Town. The flat looked exactly like the photos on the webiste. It was very clean and tidy with all the usefull equipment. The agency was very easy to join even on sunday. The contract that we signed was completly respected. It was a great experience !
5
Stephen Cairns
+5
Having rented from a flat in town for over 2 years I can honestly say they have been an absolute pleasure to deal with. All the staff are extremely helpful professional and friendly. They are without doubt the best landlords I have ever had. If you get the chance to rent from this company then grab it with both hands !
5
JOSÉ MANUEL GRANADINO ROLDÁN
+5
Perfect if you plan to rent a home from abroad and need to trust that what you see is what you get. I rented I flat for 4 months with a reasonable price, perfect location, and excellent service. Thanks from here to all their workers. I am looking to find a way to come back to Edinburgh!
5
Jana Scholtzova
+5
A Flat in Town were extremely helpful and so very kind to us. We were moving from London to Edinburgh, and they made it that much more an easier transition. Special thank you to Nicola from the team who has been looking after us. Would highly recommend.
5
Mathew Richardson
+5
I have rented with flat in town for the past 4 years and have been excellent in terms of customer service. They are quick and professional and everything is dealth with straight away. This year there was a problem with broadband so they installed a 4g wifi hub until it was sorted. All good.
5
Callum Lackie
+5
Have been applying for a flat through this agent (fingers crossed), and throughout the process they have been speedy repliers and my point of contact Louise has gone above and beyond her call of duty when chasing up references on my behalf. Hopefully we get the flat and these good folks will be my letting agents for years to come :D
5
Yvonne Kerrigan
+5
Great company! We used A Flat in Town for 3 months this year, the property was fantastic and the staff very helpful, friendly and professional. Highly recommend them!
5
Codrin Hora
+5
Rented a property for a bit over a year. The property great and the interactions with A Flat In Town were amazing. Highly recommend them.
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