The best service ever and its right beside a balcony that looks out onto the sea. Loved it; great memories.
I had an early dinner here after a short roller skating adventure nearby. It was a Friday at 16:15 and the restaurant was very quiet. We had a starter each then a main. I had two large glasses of a nice New Zealand Sauvignon blanc. My friend had a soft drink and she ordered from the vegan menu. Food was lovely and the service was good. A lovely open view here of the quay area. Total bill was approx £74 plus a tip. It would be cheaper without drinks. All round would recommend.
Large selection of pizza, pasta and sides. Desserts were also decent. Food is well-presented. Lovely and attentive staff that provided quick service. The place is very spacious, surrounded by glass windows so you can enjoy the beautiful view. There’s also outdoor seating so if the weather’s ever good enough - it’s an option.
Lovely place to have some fresh pasta with stunning sea view. The staff was also very friendly and professional.
Fantastic pizza! Very great crust and friendly service! It was a pretty reasonable price given how big the pizzas are! They are huge! Wish there was one in America!
Had a really good time but seemed to be pretty understaffed and staff seemed run off their feet, they were absolutely lovely though and smiled through it. Food was good, calamari was very anemic and not crispy, ordered one gf and one non-gf pizza and was given 2 gf pizzas but in fairness they were very good gf pizzas for a chain.
Arancini balls for starter and Veggi v Veggi pizza selected. Starter OK - probably would not select this again. Pizza - Really enjoyed it and fairly large serving. Each half topped with different toppings.
Overall very satisfying. Service could have been better - need more customer focus.
The food is pretty reasonable for the price especially if you have voucher or discount codes, It's not brilliant, but it's a chain restaurant trying to keep prices down and it's tasty enough to leave you feeling happy & full and not feeling ripped off.
Like almost everywhere I eat, service is friendly & really attentive - until it comes time to trying to get the bill. Suddenly absolutely no-one seems to look your way or come near your table. It might just be me, but I think I acquire the power of invisibility once I feel full & ready to leave.
The atmosphere is totally lacking at Zizzi Ocean Terminal though, which is unsurprising given that it's in a very large, open area in a 3/4-empty shopping centre and totally open to the floors above. It feels like eating in a massive hanger, and the noise can be off-putting especially if you have sensory issues where too much noise can be totally overwhelming.
Overall, it's a decent-enough place for Italian-style food, but barn-like, noisy and not somewhere you'd really want to linger too long once you're finished.
Excellent service from start to finish. The free Pasta crisps were amazing as well as our starters and main courses. Highly recommended.
Overall I had a good experience.
The food was good.
Even the service was great.
I don't know why people have given less ratings.
Great place for family visit.
Food was nice and well served. Pizza for starters for 4 people.
I had Chorizo Spaghetti Carbonara.
Was amazing.
Loved itttt 😍😍
era davvero un cibo delizioso 😍😍
Something Italian as it's an Italian restaurant 😁
The food goes to my heart not my tummy 😋😋😋😋
This place has lovely views out to sea and the Britannia. We both enjoyed our food and drink. The service was quick and the food tasty.
Went here on Thursday afternoon, wasn't too busy. The staff were great and very attentive, and the view of the Britannia yacht and Firth of Forth were ideal.
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