Reviews Frankie & Benny's

4
Ian Shepherd
+4
We took our granddaughter to the cinema over the weekend. As a bit of an extra treat we decided to take her for dinner also. This restaurant is a short 100 meter walk from the cinema. With ample parking available during the evening at the Crumbles. This was a logical choice. We had not eaten here for some years. No particular reason, just had fallen off our go to list. This was a Saturday evening so after parking up we went into what was a very busy restaurant and booked our table for when we came out of the cinema. We were assured this would be no problem. Off to the show we went. Upon our return, although still busy. We were welcomed warmly, and assured our table would be ready in a few minutes. Only a couple minutes later and we were being shown to our nice booth table. Menus were presented and drinks orders taken. The drinks did take a little while to arrive. But we were not forgotten, just it was that busy. The little lady was eating off the children’s menu and decided on her own what she was having. She picked the Spaghetti Bolognese with garlic bread. We both chose burgers. The children’s meal was good quality and tasty. Came accompanied by a drink and children’s activity sheet. But what really made if for her was the complimentary SQUISHY.. really! I don’t get it to be honest. But this totally made her day. Our burgers were very tasty and well prepared. Brioche buns, this seems to be the norm these days. Fresh fries and quality burger sauce. The restaurant was very clean, table was clean and set up. Staff were very welcoming and friendly. We were checked on at least twice throughout the meal. Toilets too were very clean. The restaurant boasts ample parking and fully disabled access. Very close to the cinema, harbour and lots of shops. We would be happy to eat here again.
5
Mark Charlton
+5
great service and food was very tasty. I've been here a few times in the past and found it to be a bit hit and miss. However the food was on point this evening and the female waitress was exactly what you want service was fast, friendly and food arrived in good time. 5 stars for this restaurant this time
5
Amir Pitchforth
+5
Nice atmosphere, nice food, good menu choice, friendly and attentive staff, nice place to eat, I upgrading my rating after my last visit from 4 to 5 stars
4
Toby Field
+4
Reasonably priced American Italian food. Can get quite busy at times. Freak shakes were very nice.
5
Tom M
+5
My partner and I came here for an anniversary meal last week and we were not disappointed. The Manager Mel was welcoming, chatty and enthusiastic and the waiting staff were friendly and professional.  The service was impeccable and the food was beautiful. We were made to feel welcome and our meal was very reasonably priced. Before we had even finished our meal we were planning the next time we would eat here!
5
Claire Laura
+5
Went here today for a meal with my parents. Food was amazing, so tasty, and got to us in a good amount of time. We were served by Jane who was phenomenal. She had about ten tables to serve all by herself, and was still the most attentive waitress I’ve ever seen. Can not fault anything about our visit, will definitely be coming back.
5
Glenn Heiser
+5
Perfect - The food was perfect, both regular and gluten-free meals. The service was perfect. Jane was attentive, friendly and helpful, well above expectations. The chef was accomodating several requests. We love traditional old school Italian American decor. We wish they would keep it. The gluten free menu was easy to read, plentiful, and varied. Sharon did not feel like she was missing out or that anything was too much trouble. PERFECT.
5
Claire
+5
Although we had to wait for the food, it was delicious. Jane served us and was very attentive. Good advice.... Book a table! We took our very fussy eater and his meal was made exactly as he wanted. Drinks prices were expensive but it was a lovely treat
5
Rachel Ledner
+5
We had a party of 10 tonight, served by the lovely Jane - we were amazed by the good value and delicious handmade food, no frozen rubbish here. Stone fired pizza and proper fried bacon in my burger. Jane was a fabulous waitress who persevered with us all paying separately, was chatty and super friendly. We'll be back soon for simple, tasty, great value food and lovely service!
5
Rebecca Stevens
+5
Lovely food and great service by Jane who made us feel very welcome. I had the 'no-cheesecake' for pudding which is a vegan/dairy free option and came with vegan chocolate chip ice cream and it tasted amazing. Definitely a good evening overall. Been here loads of times and loved every time.
5
Kaz Roach
+5
Absolutely fabulous food, American style and such a good range of different dishes. Great quick service and great portion sizes. Brilliant prices so great if your on a budget. Seating is comfortable and not too noisy with the music, which we like😁 Would highly recommend this restaurant to all as it caters for all.
5
Robin Lewis
+5
Good service, foods still quick enough in busy periods, can click and collect, pay from website so no faffing waiting to grab a waitress or waiter to get the card reader. Great family restaurant run well. Only downside is that the menus need wiping down more regularly, but there's plenty of restaurants that don't even do it at all.
5
Becci Gates-Williams
+5
Enjoyed our lunch. Very good for dietary needs, loving the new vegan range. Happy to change menu around us fussy people. Jane who served us was lovely, checked on us without being to over top, got our difficult order correct first time. We will be back.
5
Chloe Bolton
+5
Absolutely amazing service from Jane, so easy to talk to and showed us all of the offers and favourites on the menu. When getting our food which came very quick!! She checked up on us to ensure our food was good. Would definitely go again as I have since I was a child thank tut very mucj
5
Adam Cook
+5
Twas lovely. As always. Good service, nice atmosphere and good food. My partner had a bramble cocktail which blew her actual face off!!! This made her fun. Also been her many times with kids and they love it here too. They prefer the other cocktails though.
5
Annabelle Gaunt
+5
Visit here often and always really lovely staff. Visited on Wednesday with the girls for our work Xmas meal and the food was delicious! The mushroom starter on the festive menu was amazing and a bottle of procecco only £10! Bargain! Jane served us and was absolutely lovely as usual. Highly recommend!
5
Daniella Moore
+5
Had a great mid week meal out at Frankie and Benny's as a treat! Jane was our waitress and she was absolutely amazing! Couldn't do enough to ensure we were enjoying our experience. Highly recommend :)
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