Used the drive thro. Queue stretched on to main road, it was just after 5 so really busy. Once we ordered moved quickly to pay booth and quickly to pick up the food which was ready and waiting for us. Very good service!
The food would have been 5 stars had it been more than lukewarm. Was really looking forward to trying the new philly cheese stack, seems like a good burger but would have preferred it hot. It was really busy, the service was pretty quick but can't see why at the time we went, 12-12-15, it would be cold, especially with the turnover of customers at the time. Rare family treat and travelled to east grinstead for it but, as all the food was cold, a bit of a let down
I would like to give a positive feedback to our McDonald's in East-Grinstead. I am often come with my child to pass time and drink coffee for me and take a happy meal. The Manager always helped me when I asked about parking. The staff is so welcome, Sue is the best worker she gave me some advices about food. We have been in another McDonalds it's not same....
Came in for a quick breakfast whilst passing by at 9am on a Sunday morning. Very clean restaurant that looks recently refurbished. Plenty of parking, good drive thru and parking lane configuration. Toilets were clean.
Food prepared fairly quick and was as good as a McDonald's breakfast I've had. Would recommend.
Very busy in August, lunch time we had to order take away, as no tables available. The parking is way too small. Other than that, the rest is what you would normally expect from McDonald's.
Definitely the best one in Crawley. Clean and spacious. And you have Super Sainsbury's and The Range in same car park.
Nice food at a good price, for quick and easy food you can't go wrong most of the time here
It’s a McDonalds - so a pretty standardised menu and experience. Never had any issues at this branch though and it is always clean and tidy here.
Service was a bit slow. Got our order slightly wrong. Fairly standard McDonald's experience.
It's a busy outlet
Clean and tidy
Staff very helpful and polite
A good example of how a McDonald's should be run.
jennifer “Honest reviewer” Figueroa
+4
Food was good. Fresh and hot. The waiting times for the drive through was huge but that seems to be the new normal in East grinstead.
Excellent service, friendly staff, clean and well organised restaurant.
The food was tastless and the chips once cold could not be eaten. Mc Donald's needs to up its food game.
Pretty quick service at dinner time, got the order right first time, food was hot, decent amount of parking and seating.
Only minor problem was the queue to get in to park. The drive through lanes block off access to the parking spaces, but this is done to speed up the drive through and get cars off the main road. Not much they can do about this during busy hours
The best well run McDonald's Ii have ever visited very efficient helpful staff
Absolutely enjoyed it had a stressful morning and it certainly took the edge off
I understand we might be new and training and or still in school, I respect that but I have to suggest check your order at collection All the time. Thanks guys your store is clean keep on improving good things will
happen..
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