The 5 stars are for all the staff who are always going above and beyond for their customers. The staff are bright and chatty, creating a great atmosphere with their banter and good rapport with their regulars. Now, if I could give minus 5 stars to management/owners I would, due to the place looking as though it would collapse at any moment. There are constant leaks - with buckets all over the place, broken/stained chairs, holes in the ceilings - the place just looks like a dump. This has been going on for the past year and owner still haven’t lifted a finger(or opened their wallets.) What I don’t understand is that the the prices keep rising, but I see no improvements? Even with customers constant complaining. Where is the money going? That’s what I’d like to know.
Good job girls, yous are the only thing keeping this place going :)
Staff are lovely. Coffee I find now be bitter
Why don't we have these in the states!! Best mocha ever!
Located in a premium area of Dumbarton centre, with the usual quality of the Costa coffee shop. A place where you can enjoy a break and even recharge your phone or take a longer break and charge your laptop. Served by an excellent and helpful staff.
The only downside is that is a little bit small for the demand it has so sometimes you will have to wait for a table.
Really nice exterior and interior, good coffee, wonderful seating. Brilliant customer service one thing though the staff do need to speak louder, could barely hear them!
Always made very welcome the staff know our order we meet friends in Costa each day staff are friendly. Pleasant all the time and very helpful by carrying over your trays when necessary. We went on Saturday and noticed wet floor signs up as there water comi g from under the counter the staff that were on I think it was 2 staff but they were constantly checking and mopping up as well as serving ,clearing tables and washing up the staff work very very hard we all appreciate them keep up the good work stacey and the girls dont forget bart
Costa Coffee is a great place to enjoy a refreshment in a comfortable environment with plenty of space. Nice large windows allow you to watch the comings and goings while you relax. Alfresco dining available too. Good quality coffee served by enthusiastic young people.
Always a friendly atmosphere and the coffee is always fantastic and served very quickly, the staff here are fantastic always happy to chat as they prepare your order. They were great with my daughter ho was over the moon with her babychino that came with a few chocolate flakes as a wee extra.
I went to the Costa Coffee cafe on High Street Dumbarton today.
It is a good sized Costa Coffee cafe and was not too busy.
It was clean and tidy inside.
I was served quickly and efficiently by the staff.
I had two large cups of Twinnings breakfast tea and glasses of water.
I would recommend a visit to the Costa Coffee cafe on High Street in Dumbarton.
My husband loves coming here for a coffee and cake. Friendly service and good prices!
Good place to catch up with friends and grab some coffee, snacks , or sit on your laptop and do some work , kill time etc. Their coffee is OK not bad .
I do use their Android app to order ahead in store and skip the wait also you can collect some rewards and get some free drinks ;)
Great local coffee shop, parking in town very poor sorry council you need to fix this, its a Costa does the same as the rest, good place to do work as quiet. Still great staff sadly no internet again, so did not stay.
Staff, service, tables, toilets - all excellent. Only one criticism - cutlery not clean. Strangely, same criticism of Costas Helensburgh. My usual order is a Cortada & blueberry muffin. A knife is usually given with the muffin, and frequently, it isn't clean. Maybe they need to change dishwasher detergent!
Great visit lively coffee
Costa always the same high standard.
The staff in costa dumbarton are brilliant they go beyond there duty to make sure everyone is happy the shop is spotlessly clean well done costa dumbarton staff defo 5 stars 🌟
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