Previous surgery terrible at getting appointments...been waiting three weeks for a dr to see me receptionists constantly telling me to call 111 or go to walk in centre. Absolute arrogant staff. Joined this new surgery and wasn't expecting anything more to be honest...joined because it was close by home...in fact I was surprised got to book a dr within 2 days of joining...dr mahmood thankyou excellent young dr very caring and understanding and had so much time for me
I had the pleasure of visiting Dr. Mahmood at this GP, and I must say that my experience was outstanding. The new management has truly transformed this place for the better.
The staff here are exceptionally nice and welcoming. From the moment I walked in, I felt like a valued patient. Their warmth and professionalism immediately put me at ease.
Dr. Mahmood is an exceptional physician. He's not only knowledgeable but also incredibly compassionate and understanding. He takes the time to listen to your concerns, and his attentiveness to detail is commendable. I felt like he genuinely cared about my well-being, which is so reassuring.
Overall, I can't speak highly enough about this GP. The positive changes brought about by the new management. I'm grateful to have found such a supportive and caring healthcare team.
Needed an urgent appointment was nothing on the day but thankyou to dr mahmood who kindly took out his time to see me. I would say the practice is definitely alot more organised since the new doctors have taken over.
So grateful for lady doctor took a lot of time speaking to my brother and helping him out so much. Thankyou and to lovely reception girl who gave me a ring to check up on him a week later.
Moved over from my usual surgery which was terrible which I think is an understatement. Wasn't hoping for the best here and gave them benefit of the doubt as new management apparently has taken over and I was actually pleasantly surprised . Young doctor is excellent ...hope this service continues
Just moved over from stepping stones. Absolutely horrendous staff and cannot get appointments. When I first came in to Central Clinic for a registration form, the reception ladies were a breathe of fresh air. Helpful and smiling. Not sure what will happen with booking but just the initial interaction is big thumbs up! 👍 pleasant change and quick to assist in any way they can !
I have been with doctors for two years and since it has been under new management it has been fantastic. The girl at the desk is very inviting very helpful with trying her best to get you appointments and the doctors are excellent. They don't seem to rush and they are very thorough. Communication is great too
I want to say a massive thankyou to the new team there. So helpful. I really hope this continues and new doctors are excellent
Since the surgery has been taken over I've been very impressed...I managed to get a same day appointment whereas previously it was 2 weeks in advance! Dr's seem more involved which is 👍 and they are using the messaging system which is useful to send pictures etc..lets hope it stays this way as it is a valued surgery with slow of history
Thanks to the helpful staff and young girl for helping me register. Makes a change thankyou. My previous surgery was terrible receptionist was rude at least staff here smile.
With the new management taken over.. cannot fault this doctors very professional staff .
Managed to get appointment on same day,staff was very helpful especially young girl at reception :). New Telephone lines make it much easier.
Very appreciative to reception young girl who got me appointment urgently thankyou. Very rarely go to doctors but was grateful for the help by doctor
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