Booked online and went straight in (when we came out there was a line to go in), got a good table. Friendly greeter and servers, especially Becky who was very helpful. We were intrigued by the remote control/electronic waiters but glad they were just supporting the staff.
The food was reasonably priced as we shared a couple of courses and the food was hot and didn't take too long to come. I do wish we could get black pepper on the table but that's not a major issue.
All the food was good, the service good and staff friendly. We did have Tesco vouchers to use so that convinced us to come but we enjoyed the experience and will be back.
What a lovely find, yes it’s a chain the staff training is excellent, asking when entering and when ordering if any allergy’s
Lovely ambiance music playing but not so loud it took away from the conversation.
Food was excellent for a chain restaurant fresh, perfect temperature and flavoursome. The flat bread was crispy and drenched in garlic butter
Give it a try you may just be surprised
A quick shout out to Rosie she worked so hard doing everything apart from cooking well done 👍
first visit today, definitely will be returning ☺️
Everything we had was tasty, hot, and flavoursome. only criticism was the bread that came with our starters (was way too hard - like eating a large crouton).
Bit on the expensive side, but it was a birthday meal, so we had an excuse.
loved the robot waiter - decor is very good.
service was spot on. friendly & attentive and not too overpowering.
My wife and 2 daughters popped in for dinner and it was a great experience. The food was very good, better than what you would expect from a chain brand. The staff were all excellent and interacted enough without bothering you. Robot waiters entertained the kids and it was a nice place to be. Well done.
Bought my mom here Saturday for her Birthday lunch and we all had a lovely time.
4 of us had the 3 course set meal and it was excellent value for money.
We also had one of the children's meals which my youngest daughter loved. Great portion sizes for a kids meal.
Service was attentive but not over the top and our waitress was lovely.
Kids loved the robots. Great novelty.
Couldn't resist a dessert! Cookie dough was amazing!
Restaurant very clean and decor was nice.
We always have a good experience here. Menu suits everyone and a really relaxed atmosphere.
Looking forward to our next visit.
Starter was lovely. We had dough balls and a mushroom dish.
Mains were a bit of a letdown for me. My risotto was overcooked. My sister enjoyed her chicken caesar salad, I found it a bit salty, but it was tasty.
Lovely desserts 💖
Food was fresh, well prepared, hot, tasty and served quickly. Must give a shout out to 'Becky O', our waitress. She was just fabulous - Very attentive (despite being very busy), nothing was too much trouble, she was friendly, welcoming, genuine, down to earth, and really added to the enjoyment of our meal. She was uncommonly good. I don't very often gush about restaurant staff (it's all about the food for me!) but she really did stand out. Highly recommend this place 😊
One of my friends has an allergy requirement. The staff helped us to check and confirm the food ingredients before ordering. We are so grateful for her assistance. We enjoyed the food very much.
As I went for an anniversary dinner date night, I had high expectations, and it did not disappoint. The food was lovely, the atmosphere was lovely and the servers (including robot servers) were also lovely. The food was a little highly priced, but that was to be expected from a restaurant such as this. The drinks on offer were also enjoyable and they have a wide variety on their menu.
Excellent restaurant. We came here for a anniversary meal after not eating out in more than a year dude to the pandemic. We found the staff really friend and polite. Very nice location with ample parking and other restaurants and a cinema in the same compound.
All the normal WC facilities are available.
Price of the meals were reasonable. A 3 course special was for £15.99 drinks sold separately.
Clean and chilled atmosphere with outside seating area at the front.
These was a fair few vegan options which is why we chose this restaurant.
I would recommend it.
What a lovely experience at Bella Italia.
The food was absolutely stunning. Wonderful Gluten Free & Vegetarian options.
Had a little bit of a hiccup with payment and rudeness of tall male manager, which is why the one star off.
Definitely will return and recommend because of quality of food and kindness of service.
Had a lovely time here the other evening celebrating our anniversary. Went to the one in dudley for the first time ever. Did have to wait at the door for a while which gave us more chance to watch the robots.... found them a little weird. As the server still has to walk with them but it does give them an extra pair of hands to tidy.
Garlic bread was nice. I liked how it was cut already expecially as I had downed the strawberry diaqarri abit too fast...😄
Main meal was lovely very filling I asked for extra chicken but probably didn't need it.
Didn't have desert as we were full. But the cookie sandwich sounded nice.
Glad they did the blue light card as it knocked £17 off.
Fantastic service fast food delivery to the table by the little robot that comes around which is an experience. Wasn’t busy at all inside but lovely smart interior with parts of an old fiat on the wall and a Vespa looking scooter as you first walk in. We got the set menu which is £15.99pp for 2 courses. Everything was fresh and hot and worth the money. I recommend to come here as it’s my first time at Bella Italia ever and didn’t let me down.
Absolutely Beautiful place and we had such a lovely meal too. Its a shame that I couldn't use my bluelight card on a Friday, but can't fault this place at all. Great service and great staff too.🙂
Amazing restaurant, staff are friendly and approachable and the food is nothing short of amazing. Been here many times before and will continue to do so.
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