Easy to order, warm and nice service. The chicken itself is easy to peel with cutlery, even the joint bone. Enjoyed and had great time here. Highly recommended.
This was my first visit to Nandos at this location. The staff were very friendly and helpful. We were told that they were awaiting a delivery so certain items on the menu were not available.
The food was excellent and delicious. It was nicely presented and the service was good and the atmosphere was relaxing.
We were able to try the missing items from our last visit and we were not disappointed. We hope to visit the next time we are in Dover.
It is nice that one is able to take home what they are unable to finish.
Amazing experience service was prompt and showed that they were actually caring for the customer and paying attention been to nandos many times and I think this is one of the best staff I have ever met. Just to name some of the staff Eleanor was a very kind and acknowledging of us.
Update 25th September 2023: We have now been coming to this Nando’s for the past few years and can safely say it’s the best in the area. The food is always fast and cooked beautifully, it is always clean and the staff are brilliant. I must also mention a staff member in particular who has been here for quite a while, Nicole. She has provided us amazing service time and time again and never fails to greet us with a smile, always going the extra mile to make every visit that little bit better.
Good food, nice decor, friendly staff! All in all good experience.
Very friendly staff.
Same food as every Nando's and it's good. Something different than the other chains, preferable for me personally with the nice vegetarian alternatives and it's spicy .
Good location, foods very yummy, especially boneless thigh Peri Peri , good atmosphere..
Wasn't too busy when we arrived got seated to a table quickly and shown how to order either from an app or at the bar bit .Food was excellent and arrived quickly .Was rather busy by the time we left but they seemed to be managing perfectly well and waiting for a table Wasn't long
Fantastic restaurant, the service was excellent, the food delectable, chicken was cooked perfectly!
Convenient location just off the A20 and a stone's throw from Dover Castle. Friendly staff and a nice clear and airy restaurant.
Had a good experience here despite my chicken thighs being burnt. I would have mentioned it to the staff, but we were very hungry and did not want to wait longer.
Big thankyou to elanore ,she's was very welcoming and gave a great service to us,food was swift and tasty, and we would definitely come back and recommend.
Polite staff,friendly atmosphere!
Very tasty food !Love their marinated chicken 🍗
Always fresh and tasty food service are reasonably quick!
One star is loosing only because toilets are disgusting! Licking toilets!!!dirty floor !
🍗
Absolutely great service, friendly staff, great food. I've ordered liver and pita bread and it came Piping hot and so yummy. I can highly recommend this Nandos - right next to Cineworld in Dover
Went here yesterday for an anniversary and couldn't have chosen a better place!
Firstly let's start with the venue itself, it's large with huge ceilings and very well decorated with a modern touch and plenty of seating for it's busier times. They had a nice area for click and collect orders so it was not to interfere with the people who wanted to sit in and enjoy their meal. With dim lighting, some comfy booths, a nice outside seating area and everything well spaced out to maximize the room, it was very comfortable to eat in and you could tell it was cleaned regularly unlike a lot of other average food eateries of late.
Next will be the food. Anyone who's ever visited nandos before knows it's a lot of chicken and spices but very filling! For a family of 4 the bill only came to £80 and with unlimited fizzy refills, starters, mains and desserts, you can't go wrong! I had a burger and the breast size would put a lot of places to shame because it was huge! Falling out of my burger kinda huge! The coleslaw was delicious and so were the fries. The choc - o - lot cake was also a huge favourite for me and my daughter who ordered the same and it was devoured within minutes of arriving. The children's menu (nandinos) may be some what limited in choice but my 2 picky eaters still enjoyed every mouthful so don't let the lack of options question if you should go.
Lastly the service, honestly this was my favourite part of the evening! The staff here are perfect, they are so accommodating and happy to go above and beyond for their customers that in my opinion, they deserve a raise or at least recognition from their head office. As I stated earlier we went here for a nice and chilled anniversary and I had called the venue prior to arriving to ask for an odd request. I had asked if any of the servers would be willing to sing "For he's a jolly good fellow" when bringing out our last course of the night, the dessert. And I was met with a can do attitude and a nothing is too much trouble kind of vibe. Absolutely fantastic! Everything went to plan and 2 servers actually sang for my partner. I got everything I wanted from here and I'm trying to convince my family to make this a monthly meal now whilst the weather is warm. I couldn't thank the staff here enough and they were all as discreet as could be in an open plan eatery.
So to recap;
Food - as good as it gets for nandos, which isn't disappointing
Venue - great, relaxed vibe, spacious and clean
Staff - best thing about the restaurant were the people in it. I've always believed that it's not just food to think about when you choose somewhere to eat but also the staff that create the magic whilst you're there and the lovely lady with the pinkish hair and the kind lad with blondish hair were by far my favourite!
Hope to be eating here more regularly and thank you for an amazing time!
I went here whilst travelling and the food was amazing, everything was really nice and well cooked, it was busy though and quite hard to get a table but once you did everything was amazing.
Blown away. The experience was incredible by both Oliver and Kasper. Kasper who ushered me to my table and was extremely helpful and knowledgeable knowing I’m Muslim he mentioned the chicken was not HALAAL and made suggestions to my taste and the veg wrap was tantalising and very flavourful. They kept coming to the table and wanted to know more on how they could make everyone’s experience in the restaurant a little more enjoyable and I think everyone was so satisfied with their service and kind attitude I for will visit again. Kasper and Oliver well done.
Really lovely team; service was great, food was perfect and didn't have to wait long.
My only negative was the toilets. I had to clean the toilet before I could use it.
Richard Thomas Kisogloo
+4
As a South African my experience of Nando's is so high, there is a big difference between SA and UK.
So the only way to experience Nando's is to eat there grilled chicken not their burgers or raps in the UK they have a long way to come before I eat a burger again.
The staff are friendly and helpful, the only thing is when ordering online when you seated in the restaurant the orders get mixed up.
Staff 4\5
Restaurants 5\5
Food-4\5
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