Overall , a nice place , I would visit again.
Rooms are spacious, entranceway is lovely , Confrence facilities are good and staff are amazing.
BUT : mattress was terrible, dips in the middle and We both had bad necks. Room was cold and heating was difficult to operate.
Nice access to Bannitines Spa next door which is definitely worth using.
Overall, lovely spacious friendly place would visit again and would recommend but they do need to update the heating and mattresses , if I did that I wouldn’t mind paying another £10 or £15 a night more.
Attended different functions food involved. I have to say hit & miss with quality/heat of food. Sure it will have been noticed with the amounts left when collecting. On one occasion served fish/chips/mushy peas. Froze chips like cardboard, fish seemed like pack breaded fish which was soggy & not just my feelings either. Sorry to say not my 1st choice. Needs attention to decor/disable toilet door. The staff always been friendly & efficient with serving 👏
The hotel experience was ok and as expected within the price range paid. However, the bar was expensive. The answer given when questions were asked about the range of expensive drinks? It's a hotel!!
The breakfast was good. And the staff were very friendly.
Car park was good and secure.
Would not plan a drinking party here unless you want to remorgage your house.
A charity event held at this HI. The service,band were good and food was just enough. Unfortunately there was an incident which needed an ambulance in attendance. The staff kept us all organised until the ambulance left and we continued.
I did not stay at this location but I can definitely commend the service here. The navigation system of my car broke down and my cell phone died while on my trip. I stopped by at this location to ask for direction. The gentleman at the desk provided me with printouts of google maps directions. He provided me cables to charge my phone and later told me I can keep the charger cables so that I dont have to wait for my phone to charge. This helped me immensely. Thank you.
Room was immaculate not a spec of dust in sight, Lady at the reception was extremely helpful and welcoming with a warm smile from the minute we walked through the door
Prices for the rooms are more than fair although the drinks are slightly on the more expensive side but never the less I felt very comfortable and safe here
Even if you are alone just looking for a night away, Here you will find peace and some other friendly guests to have a chat to
Staff are very polite and well presented
Will definitely be coming back
10/10 Recommend
Please praise the lady at the desk from me!
Very friendly staff. Specially Natasha the lovely receptionist who was very patient with my endless questions about everything as I'm new to this town and to the UK.
She is kind helpful and always makes you feel that she is really glad to help. never give you impression that she is waiting for you to finish.
Rooms are really spacious and beautiful. Better any other hotels with this price.
The only thing is they DO NOT have any swimming pool as advertised by the websites. That made me furious as I felt scammed coz I chose it for the swimming pool.
There is another health facility beside it which is really nice but pricy and require separated payment.
We attended an evening wedding reception here very recently and booked a room to stay over. The whole hotel was very clean and lovely decor throughout. The buffet for the evening reception was very good, lots of choice of food, not run of the mill buffet and more than enough for everyone. Our room was very good, clean and comfortable and buffet breakfast 10 out of 10. All the staff we talked to and dealt with were very friendly and very helpful but I would just like to particularly mention Timi on reception who was very professional but really lovely and approachable and Martha who was in the bar that evening. Martha was a lovely young girl who was very helpful and smiley, went out of her way to help us and was not put out with my husband's (very friendly) banter (and he can banter!!). Your staff are a credit to your hotel. We will certainly return to the Holiday Inn.
Hi all, 1st time I have e stayed at this Holiday Inn, reception staff super friendly and efficient (sheena) a big thumbs up for her... two minor comments the restaurant area was cold and it needed some background music, but I will stay again.
Beds are comfortable, room is nice,
They waited really long for us with our midnight check-in. I am happy everything worked out so well
Had a great time here. But at last while checking out we asked for sugar but they didn't served because our checkout time was finished. That's so selfish.
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