It's our go to McDonald's in Derby. Review is for collection and eat out only. The food and service are reliably very good. Occassional, only very minor, issues are someone goes overboard on salting the fries (mainly on Saturdays) and sometimes all the items like lettuce, sauces and pickles are all clumped at one end of a bun so you can end up with the contents falling out. Otherwise it's all great. Staff are friendly and helpful.
Only brought drinks on a pit stop, but it's probably the largest Maccies I've encountered, i was amazed (easily pleased, i know). Staff were friendly, and the store was clean. Recommended
2 of the kiosk wasn't working
After ordering
I recieved my food after 15 minutes via table service staff apologised for the wait.
Food was warm and happy with service
2 mcplants meal
Lots of other shops here as well as just MCD takeaway.
Giedrius Grigoravicius
+4
You are being charged for common dips extra if you are drive through customer. However if you'd like to order from the store, you have access to common dips for free. How does that feel being treated equally?! Shame!
Good quick service. Clean restaurant and toilets. Sometimes can be busy but queue moves quickly. Have on occasion gotten order wrong and had to go back ~ bit of a pain when going around drive through (order correct today). Parking ok (near other parking lots so generally no problem). Good breakfasts 🥓 Would recommend.
Food was nice, service was great, but it was a empty restaurant when I went so can't comment on the atmosphere.
Gaynor Whitbread's first time Nanna diaries
+5
We went this evening after 11pm and ordered a latte and an apple pie. There was a delay in the apple pie which they informed us about and gave us the option of not having it, but we decided to wait for it. It took a little while and when the Manager bought it to us, he also gave us a fresh coffee and when we got home, we realised they’d put a second apple pie in the bag too. Thanks so much Wyvern!! Great customer service 👍🏼
Every time I've visited here, there's never been a wait for food, which is exactly what I want from a fast food joint. Keep up the good work.
Good location close to shops and a petrol station, just off the dual carriageway.
Excellent service here, clean and tidy too. Food delivered to my table promptly and with straw and napkins. That doesn't happen at every McD's
Nice clean restaurant, even tho it was busy Saturday morning. Food was hot and prompt service. Tasty and delicious
As far as food and general layout goes it's the same as any other McDonald's in the UK, they're all basically the same.
Food is very rarely hot, it's more like warm, although it really doesn't matter to be honest.
Normally very clean and tidy, mainly due to the floor staff who deal with spills and rubbish removal quickly.
Very well implemented COVID-19 system, if only the general public would follow it.
It's McDonalds, so one is pretty much exactly the same as another. The staff here were very young, but the manager was on the ball. Nice bunch of people
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