Took my three children there for a lunch treat yesterday. We had a great time, and we felt really looked after by Lauren, our waitress, who was really great with the kids - she's a great asset to your team.
Been a few times now
Staff very polite & helpful
Food was lush
And with voucher code
You can even get a bit of discount (yey)
The food was nice and the service was great we wernt waiting to long for the food and each ordered differant things so got to try a few things of the menu and each were nice
Excellent staff attitude, lovely food and nice surroundings. Would definitely recommend to everyone.
Superb food and attentive staff albeit they were short staffed . Very friendly staff� I have booked another Groupon voucher to use in the immediate future, highly recommended. ��
Amazing! Staff and food were brilliant!! We've been a few times before when it first opened and it was awful! This was due to the staff being rude and unhelpful - this has significantly changed and the staff are superb!! Very friendly and genuinely nice people! 100% recommend
Really nice place good food and service was nice will go back again enjoy very much xx
Lovely staff, fantastic food and service! Highly recommend ��
It was lovely and the staff were on hand. My niece got to choose her own dessert and also had a mocktail lol. She ate everything so must have been nice.
Went here yesterday service fantastic food was gorgeous felt every comfortable I was there with someone In a power wheelchair and they made her so welcome and took time to listen when she ordered highly recommended
Would have given 5 stars but the service was shocking,food was lovely though waited 2 hours for 3 courses and got over charged plus nobody was cleaning tables ,not very practical as people were turned away due to no tables
Really friendly staff, georgeous food as well. I would recommend
Had a table booked for 7pm, turned up a little early but it was very, very quiet so had no problem getting seated. Service was fast and friendly and our food was absolutely delicious.
The emptiness knocked a bit off the atmosphere - it was too quiet! Will be back with the kids in tow one day, that should sort it 😅
Have had a couple of disappointing trips to other BIs recently, but this one made up for them. Good food and decent value. Friendly and efficient service too.
Our first time here and won't be our last. The service was exceptional from all the staff. The food was delicious and the cost affordable. There's parking behind the restaurant with a small charge. There's no parking on the street in front and wouldn't recommend chancing it as we saw someone getting a ticket.
The food is great and so is the atmosphere but it does take a while for the food to come. Overall I recommend coming to Bella Italia if you would like to go to a nice restaurant in Darlington!
Food was gorgeous, staff were very nice,restaurant nice n clean,spicy sausage pasta(very hot)was fab ,expensive but good quality food,deffo go again
Friendly, lively and inviting. Great customer service and atmosphere. When you enter you feel like you've been transported to Italy with the decor and furniture which brings the place to life. Food is a amazing but would like to see a bigger portion on the savoury items as it is a little pricey for the amount you get but tastes incredible👌
Never disappointed with the food, sometimes disappointed with the service. Not been open for too long, service may get better with experience.
Friendly service. Ordered using the app but still had interaction with the team. Food all piping hot and delicious. All clean premises and toilets.
Great service once again, props to all the staff! David the chef provided great food once again :)
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