We went here around 8pm it was not busy, super clean, nice place to eat and friendly staff
The two staff we interacted with were just lovely...very friendly and keen to make our meal a good experience. Their friendliness definitely added to the positive experience we had. The food? Freshly made and very delicious.
Atmosphere a bit challenging as Crawley is grim in the evening, and we were the only ones on the restaurant when we got there. So how were we treated?...wonderfully and attentively :)
I find you normally know exactly what to expect to get when you go to a Pizza Express.. the food is good (but the same as every other branch), the drinks are good (but same as every other branch) and the atmosphere is decent (and, perhaps, the same as every other branch). What makes different branches stand out, or at least be different from every other branch, is the staff. Here, they were great: very attentive, friendly, welcoming and on the ball. Glyn, in particular, deserves a mention.
I had a Romana-base American Hot, after a calamari starter, all washed down with a large glass of Montepulciano d'Abruzzo, and I cannot fault any of it. The restaurant was a bit empty, and maybe that's why service was so quick. Or maybe they're just good.
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