Lovely people who work there. high prices for little in return. And very little option towards a healthy product. Most are processed with sugars and none are really very healthy. They use to have a bit better options but nothing vegan or vegetarian that are healthy. And the meat options are very high in sugar. Disappointing when their competitors knock it out the park.
I have been in many Costa Coffee shops over the years, the majority of which all you could say is "its a Coffee shop what more do you expect" however the Costa Coffee shop in Cranleigh is clearly different all the staff are fantastic they are friendly and helpful and above all if they see that you have a mobility issue or have a large amount of shopping with you (or for that matter a couple of young children) they always offer to bring your order to your table. On leaving the store whichever member of staff is on the till will always say thank you for your custom and enjoy the rest of your day. I would happily give the Cranleigh Village Surrey Costa Coffee shop and all the staff 10 Gold Stars.
New team of staff now since I posted original review however I am pleased to state that the review remains the same
Brilliant coffee and cake as usual. Service excellent and superb Covid restrictions and policies in place.
Vanessa Binnie-Ritchie
+5
Absolutely lovely. The staff are cheerful and actually talk to you. Good and helpful service, clean and warm. This is so different to other Costa's, they didn't bat an eyelid when a vulnerable person in a dinosaur costume came in. Well done to them
Lovely friendly staff, although they forgot a coffee on our order. No hot chocolate which was a real shame.
I go into Costa Coffee in Cranleigh quite regular. They make very good coffees exactly how I expect coffee to taste. Staff are also very friendly and make you feel welcome and give good eye contact whilst serving. Everyday it is very busy in their, possibly the busiest Coffee Shop in Cranleigh which speaks volume for good quality and service, outdoor sitting is useful in Summer months. Food and cakes taste fantastic too.
Great coffee and snacks. It was a pit stop on our cycle route, the lady serving us even offered to refill our water bottles as it was a hot day. Highly recommended
Staff were absolutely brilliant. Gave us great details and advice about there wide selection (Claire). Big space inside which is very comfortable as well as the excellent outside seating.
Very good.staff very friendly and polite.we had toast came up quick and nicely presented..haven't got a photo.
Visited at the weekend, fantastic drinks & food. Staff were very kind helpful and professional. Best coffee shop around.
Same as most other costa coffee places but nice to have one in cranleigh
Nicely made drinks. Sandwiches offered on a plate with a knife (never seen this in a Costa before). Great service!
Nothing bad to say, coffee is great, customer service is great, lovely atmosphere, it's just in general a great café
A great place to stop for coffee. Friendly staff, clean environment and excellent coffee.
Great coffee and very happy with how to collect the drinks during covid as it is as easy as walking in and out if ordered on app
An error has occurred! Please try again in a few minutes