Fantastic food, absolutely delicious. Service however was lacking. We waited a long time for both drink and food orders to be taken and were finished our mains a good 15-20 mins before they were cleared, meaning we ran out of time for coffees or dessert due to our time constraints. The restaurant was not overly busy so I’m not sure what the hold up was.
Staff friendly and approachable willing to help, food as per usual quick and tasty, atmosphere is great, it can get very crowded which doesn't personally suit me
Sometimes crowded yet, a good place for a quick meal and family times 👍
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I mean a McDonald's is a McDonald's at the end of the day. The quality and service that I would have previously associated with this particular restaurant have deteriorated, it's hard for me to judge the time scale that this has happened over as I have been living elsewhere.
The staff seem to be very task focused, which leaves that they are not interacting with the customers. This leaves the service feeling cold and robotic.
I've read several other people's reviews here complaining about things like the thickness of the meat!? As someone who used to work for this chain at a number of venues including this one, everything is standardised, the burger patties are a set size, cooked in a particular way for a fixed period of time, temperature checked to ensure they're cooked thoroughly. If you order items from the standard menu then everything is prepped, cooked and built in a standard way.
I will give people their disputes about items with special requests being made wrong, this however comes down to human error and my recommendation for people who are ordering items like this, is to go inside the restaurant, that way any possible errors can be corrected straight away.
Lennon & McCartney Fanatic
+4
They told me to park in Bay 2 and they already gave me the McFlurry and had to wait 5-10 minutes for the food to be brought to me to my car mcFlurry had started to melt.
I can’t put 5 star on fast food 😇
Stopped for a coffee and milkshake. They are very friendly and the service is 100%
Andrius Nesvarbu (hardo1980lt)
+4
I love McDonald's. I often order takeout with my family at this place. Big Mac meal for yourself and your wife, chicken nuggets meal for your child. There are bad days and there are good days. On good days, you also get burgers warm and fries and well done just like you ordered. But you also get cold burgers (on bad days) and badly put together, just thrown in boxes. Therefore, I cannot say that it is very bad or very good.
Andrius Nesvarbu (hardo1980lt)
+4
I love McDonald's. I often order takeout with my family at this place. Big Mac meal for yourself and your wife, chicken nuggets meal for your child. There are bad days and there are good days. On good days, you also get burgers warm and fries and well done just like you ordered. But you also get cold burgers (on bad days) and badly put together, just thrown in boxes. Therefore, I cannot say that it is very bad or very good.
Best venue in Northern Ireland
Never had a problem with the food and staff have always been good with kids around the floor.
Rich Hunt (Uncle Herb)
+4
Used the drive though on Saturday. Very busy and appeared popular
My order was wrong and thankfully I hadn't driven far when this was realised
We returned and the order was changed which only took another few minutes
The staff were friendly and helpful. Food not too much to say about that, typical McDs warm to cold.
We went through the drive in it was two lanes and it was busy but we got our order fast and it was hot as it had just been cooked. The staff were curtious and respectful.
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