Every time I go to this Nero, the staff is smiley, welcoming, happy to serve me, present me with different options and checking that they got right what I asked for before paying. The atmosphere is cosy and it is a spacious cafe.
Thank you!
Lack of soft furnishings and a busy Saturday afternoon meant it was quite noisy. However the coffee was excellent, the chocolate fudge cake moist and delicious and the service from the batistas friendly and efficient.
Best place to sit and enjoy your food in a peaceful environment.
Service is excellent.
You can sit with family or friends.
Hot and cold food, both options available.
Lovely service from friendly staff! The store is clean, presentable and bright. The decor is a little outdated and the store is need of a refurb as the artwork looks tired and worn. The staff are lovely and always serve with a smile! A great selection of hot and cold drinks/food. Uber Eats delivery
I've always enjoyed my visits to different parts of Caffè Nero including the one which is in my old stomping ground of Coulsdon!
Lovely friendly and helpful staff. Hot drinks very good too 👌
Good coffee, lovely barristers and fresh croissants.
Not the best coffee in town but good enough, the service is always good and the staff are lovely to everyone. Croissants are fresh daily.
Great service provided by Cameron. Great staff
Nice usually quiet coffee shop. Great place to go and do some work and enjoy a hot drink
Glad they have a new manager at our local Nero’s. We are always popping into Coulsdon. The Barista’s are always helpful and make our chosen style of drinks as requested. Keep up the Good work .
Like it as very convenient to get to from home. Relaxing atmosphere. Ordered a soup yes I did like it but a shame that they told me they had run out of bread rolls. So got part lunch. Suppose I ought to look at it as a slimming meal. Service good.
When I started going here , the old manager was miserable and I found they made really bitter coffee, which was far too hot. I went back with colleagues and they have the best barista you will find. Like finding a decent barber, once you do, you go nowhere else. Unfortunately this lady is only on lo
I love a good neros coffee.. this store has friendly staff and nice and clean too, store is a little smaller than some but not always busy also they have outdorr seats if you smoke/wait for bus
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