Husband went to collect a meal tonight and had to wait half an hour plus coz of problems with fryer. Not great I admit but handled wonderfully by friendly staff showing great concern for customers. Even though he didn't complain ended up with free extras including desert. Plus 20% off next time. Don't mind anyone having problems when they do so much to fix it and to keep you informed along the way. Great Service!!!
Went to KFC Consett got exactly what we wanted, quick service. The new southern bites are excellent. I had the hot ones daughter had the BBQ ones both very nice.
REALLY NICE ENJOYED IT PRECIOUS FAMILY TIME MINT.
It's a KFC, everyone knows what you get, this one is based in Consett on the Hermiston Retail Park very accessible from the main road and offers a great range of chicken products, I would put them mid range for value, best as a take away rather than on site consumption as the restaurant side is pretty basic, standard set up as for all KFC's
Ordered through uber eats as priority service but took nearly hour to arrive and then chips was ice cold so inedible, the chicken on the burger was so dry the edges were hard and unable to eat it
Can be a bit slow to get through when busy but well worth it just to see Abbie 😁 Am sure they do their utmost to get orders sorted asap.
The restaurant was understaffed so food was taken longer than usual. That said the meal was exceptionally good and the lady manager was so apologetic, a great visit considering the pressure the staff team were under
Fantastic. Staff were polite and very helpful.
Still a terrible car park to get out of but great food and easy service now with the touch screens
Very busy day and the staff was very helpful especially when I was asking for stuff at all different times
Sorry guys to be a pain
We visited 7/5/23
Excellent meal friendly staff the only downside was the waiting time in the drive through took ages.
Food was nice and hot but was a bit of a wait. Asked for salt told they would put some in the bag. But never did. And gravy was pretty wartery
Very quick & efficient service, staff were very friendly & helpful. Food was still hot when we got back home
Food was good as usual, unfortunately if you go in you have a long wait to be served and just as long for your food. Delivery and drive thru have taken priority over sit in.
Needs to be addressed
Been to many a KFC and this is one of the better ones, pleased it’s now my local branch. Well cooked food and they always get the order right. (Unlike two I’ve used in Newcastle). Friendly staff too.
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