"We visited the store today for hot chocolate in the café and the experience was 5 star as always! The staff are always so kind to my son, making him..."
Lucy Everett
"Staff at Colchester branch were brilliant, really helpful & friendly. The staff member who helped me with my velvetiser 'birthday treat' purchase..."
Barbara Brickman
"This has been a great safe haven for us at lunchtime, we would have a choco shake , and the staff are extremely nice! would visit again and again!..."
Rajen Mistry
"Ethan was super helpful, really good customer service. Felt like he was a friend selling me a velvetiser, answered all my questions and offered great..."
Amber
"Situated in a busy town centre. But ample space in the shop. Place to sit and relax for hot drinks. Toilet..."
Rani Wong
"Lovely visit to hotel chocolat Colchester for a..."
Kristel Goldsmith
"I take my toddler here as a treat and she loves it. They make her little hot chocolate just right and always so friendly and..."
Frankie Francois
"I went in to buy a nice classy chocolate gift and discovered it has a really nice coffee shop too. So I had a latte and thoroughly enjoyed not only..."
Paul W Dungey
"Clean, welcoming shop, good for a quick drink and the best chocolate. What's not to..."
Daniel Sawkins
"Staff are always friendly and helpful. We normally go in to sit and enjoy one of their amazing hot chocolates. It is a lovely place to sit. Have..."
Emily Hughes
"Brilliant experience yesterday. Went in to buy a gift, Jackie was extremely helpful in not only finding the right thing but the perfect..."
Adam Mitchell
"Absolutely fantastic customer service everytime we visit. The staff are always friendly and welcoming, especially with my young daughter, and we are..."
Livy Wakeman
"Amazing hot chocolate selection & dine..."
Georgia Laitt
"First visit to hotel Chocolat and couldn’t be more impressed. Jacky was so kind and caring and took so much time in helping us, even made us drinks..."
Chris Riley
"Had an amazing customer service experience first time me and my partner visited earlier this month. The products and the in-house cocoa products are..."
Sergey W
"Friendly staff. Nice venue for in-store drink/cakes. A bit..."
Stephen Goodey
"Love this shop. Always great service and excellent for a hot chocolate and cake when shopping. We'll worth a..."
Steve Doubleday
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