I went yesterday 24/8 with my daughter it was my first visit to a spa l really enjoyed it the staff were welcoming and my back massage was lovely and relaxing, we also enjoyed all the relaxing rooms and we found the staff very friendly the lunch was good although a bit shortshort staffed when ordering and would not have afternoon tea not impressed with it, but l must say l enjoyed my day, just get more staff at lunch times they were more interested in the restaurant meals, would go there again.
Fantastic birthday treat. Beautiful location, wonderful swimming area, such a shame not all facilities were working, and we couldn't get booked in for any treatments even though we tried online days before and tried to call. Long way to come to sit in a pool.
Definitely book way in advance
Breakfast was delicious
Had a spa day with my mum and sister. 2 treatments each and access to the pool. Full body massage was ok but definitely could improve. It should be smooth and constant movement however it wasn’t full on. One hand was off and on. Had a feeling that therapist checking phone or something. Same with facial. No recommendation what was used for facial either. My mum and sister had better experience and had all information of products used provided.
Other facilities lovely. Few options for relaxation, nice outdoor area. Had no time for pool. Downside that no towels provided even if you pay for a spa day. Overall lovely place just need to check who is doing treatments if you are in for that.
One of the best Spas I've ever been in the UK. Wonderful atmosphere, overpolite stuff, quiet, and professional masseuses. They have Starbucks coffee (and this made my day even more perfect). Every facility is clean and tidy. The garden is beautiful. Definitely will come back again.
What a wonderful Spa day from start to finish!!!! The whole experience was just so lovely chilled with excellent service from every member of staff. It’s spotlessly clean and the treatments are just fabulous. My first treatment with Mahima was a facial/ arm & hand massage and also a foot massage. It was a 10/10 and I almost fell asleep . My second treatment was with Michelle I had a body wrap which I’ve had elsewhere before. The best one so far & left me totally relaxed. Everyone you speak to is polite helpful and happy including the lovely manager Tim 😊 Looking forward to returning next January 2024.
Visited on Saturday as a birthday surprise for my boyfriend. I was a little skeptical as tried many a time to call reception (called over eight times) to finalise some booking details and had no answer . However, we thoroughly enjoyed the spa. Everything was clean and the spa in general was one of the best ones I’ve been to! I really recommend making use of the relaxation room and the water beds as we spent most of our time there. However, the reception team didn’t inform us of these rooms, we only became aware of them when another guest told us about them. The massages were great and really relaxing. Lunch was good too, the food was very tasty however service was slow and we had to chase up where our mains were. Apart from that we had a great time and would probably come back again!
Had my first visit today using a SpaBreak voucher.
Very relaxing Himalayan Salt Massage. The spa was clean throughout and all the staff were very friendly. Lovely lunch in the bar area. Definitely will be returning.
We went for the Lunch and Spa package, had an absolutely lovely time, brilliant food. The staff were lovely, helpful and polite. We had a very relaxing time there! I paid for my partner to have the Swedish Back, Neck and Shoulder Massage and he absolutely loved it. I would recommend to anyone if you want a relaxing spa day, drinks were not too pricey and food portion sizes were really good. Thank you so much to all the staff
Just got home from a spa day here. Lunch was lovely and good price. Lovely waitress took the cost of my drink off of the final bill as I had waited a long time for it to arrive.... I didnt ask for this and didn't think it took a particularly long time to arrive so that was a nice touch. Spa was lovely, treatments were very relaxing just a shame that you could hear people talking in the next room and walking past which took away some of the atmosphere. Pool area was nice, I didn't use the hot tub, sauna etc.
Only complaint would be the lack of signage. I'd never been before and had no idea where anything was. Receptionist did tell me the basics but very quickly so it didn't all go in! It wasn't clear how to get from changing rooms to pool area or where to go for lunch. there is a small coffee bar just before the restaurant entrance which was confusing
Staff were very friendly and helpful
Lovely afternoon tea. Staff were friendly and helpful. Cocktails were good too.
Excellent day at the spa. The staff are attentive and couldn't do more for you. As soon as you come through the door. We had the brunch menu and was lovely.
Always worth an upgrade on your treatment.
Looking forward to my next visit.
My partner and I celebrated our anniversary with a spa day here and had a fantastic time! The massage treatment was exceptional, the facilities were great, although the sauna was a little too hot for me. We also had lunch in the restaurant which was absolutely delicious and reasonably priced considering the quality of the food. We will definitely be back!
The building is looking rather old and tired.
Jacuzzi was grubby.
While we sat near pool, staff came round and swept water off the floor into the pool. Didn't go in.
They need a rule about reserving seats poolside. If you're having a treatment/kunch/drinks etc take your bits with you rather than leaving them for an hour+ poolside.
This spa is beautiful and welcoming from the moment you walk in. I was taken here as a treat for my second hen do by my family and friends. The manager was kind enough to let my friend set up a beautiful table. The food was amazing and they catered for gluten free so well. I have never been to an GF afternoon tea where i had to leave food because i was too full, normally it is dry and bland.
Our treatments were perfect. The staff were so attentive and professional.
We were lucky that it was a beautifully sunny day so we could enjoy the gardens. Which i must add are dreamy, the view is gorgeous and it is as relaxing outside as inside.
I could not fault the day at all and we will definitely be back. Thank you very much for a beautiful, relaxing day!
Great resort, excellent spa facilities, I am a member the gym could do with an update, hence the score of 4, but it has mist things you need for static training. When they eventually remove the static weights and uplift with more S&C equipment, it will definitely be a 5 ☆
Me and my friends came yesterday. We had a lovely day, the staff are so friendly. The facilities are very clean. The food was lovely. We had a massage and facial which was amazing, we all felt so relaxed and refreshed when we left. It was such a lovely experience and will definitely come again. Thankyou to all the staff at Bannatyne colchester x
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