I had the best burrito ever (hot, well cooked, and succulent) at the Cobham branch of El Mexicana (on the M25). The burrito was made by Rodrigo (full beard, wife, and kids), however the tacos were not as nice. Which was surprising.
The service was fantastic. Ed (mustache white chinos) was particularly helpful and disarmingly chatty - happy to give me an incredible amount of information regarding the El.Mexicana franchise including the fact that the end of day takings are not automated by a computer but manually by Ed.
We were having a nice chat disparaging Chipotle, until we were interrupted by his flustered manager - Callan (Alan with a C), who started to get angry when a Starbucks employee came in.
Other than that, guac only cost 80p extra. So that's good too.
NB: I have deducted one star for atmosphere as it is situated near the toilets. And in Cobham. And on the M25.
Really enjoyed the food! Spent a fair bit more than the alternatives but it was worth every penny, good portions, nice food, great service.
Yesterday I was in El Mexicana Cobham for the first time and it was the most great experience I had. The food was made quick by the manager Ricardo who is fast to explain to me who to do the burrito and what he was put in and why in that order explain to me a bit of this company I didn't know previously. Even this is a fast food place with people like this who made a small brand that looks much more attractive than others well done guys and with a captain like Ricardo your boat is safe.
Amazing Food fresh and delicious, staff very friendly I advise the best 😊
Normally I don't write reviews but this place it's really good
It was my first time visiting and my first impression was the best 👌
Service and timing it's absolutely perfect.
Also Manager Ricardo is a very caring and hardworking person
100% we will return!!! I'm sure we'll be back more often. I wish you all the best
I must to say that after read the reviews i not thought about go to this place. But after talk with one neighbor about restaurants, he recommended to me this one. I said to him about the reviews are not so good and he told me that those reviews were with the previous direction. Now they change the direction and the system. Ok... let's give one opportunity I said to myself. And I don't know how that was before, but now i was happy with the staff and with the service that I received. All tidy, clean and in appearance organised. I recommend give one opportunity to the new direction. One restaurant is not the place, is the direction. Well done guys 👍
Good burrito, quick service. Only issue there was a bit of plastic in my burrito. I usually don’t mind as mistakes happen but it was too big not to mention it!
Service was a little slow however the quality of the food was great. We thoroughly enjoyed our burritos and was more than enough food for us! Will definitely come again - thank you!
The food wasn't bad but it's expensive for what you get.
There are only two screens to order.
Really nice burritos but staff could be friendlier.
Last week I had the best salad box ever . Service was quick and efficient always with a smile. Thanks guys. Top up with fantastic Churrosbas dessert simple and amazing ...
I had tacos with chargrill chicken. There is a great selection and the system is really simple to follow. The tacos were really tasty and they were happy to accommodate my choices. I also had the churros (sugary doughnuts) which tasted amazing - nice and crispy on the outside and soft on the inside, sprinkled in sugar and with a dip, they were amazing and worth the £1.50 for 3 of them - next time I'll get the larger option.
Cobham services is generally packed so it does help to speak up when you are ordering. They did bring my food to the table as well and there are cleaners going round which were helpful.
Overall I would come back here again and try more of the food as it was very nice.
Okay. I don't know how to start.
I'm usually fine with spicy foods. Most of the time.
By mistake, I ordered the most spicy burrito they had and didn't know it until the first few bites... It started off amazing, I haven't eaten a better burrito (probably because I was hungry, and probably because this was my second burrito ever) but after a while, all I felt was fire in my mouth and had to wash it down with some water and Fanta. In the end, I could only eat around 75%.
Overall, a great place to buy yourself a meal you'll not forget in a long time :DD
I really had a great experience at El Mexicana Cobham.
Staff very friendly and fast serving.
Our food was delicious and fresh.
Definitely a place to return in the future.
Thank you.
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