Tried to order a click & collect book today....but am not able to go into the Cirencester shop to collect it. Called them to explain and the female bookseller was so very helpful, and sorted out the problem for me. Absolutely excellent customer service - and a real "can do" attitude. Thank you so much!! A fabulous service all round, and 5 star customer experience!
Our local bookshop for latest releases. Good selection of books and always helpful staff. Cafe is high quality and good value. We dont buy online because the experience of the shop is really worth the effort.
Very friendly staff. Helped me to search a book quickly. Smooth experience. Nice environment too.
It's the best place for buying books for reading. All types of books are available like fictional stories, and also you can buy action figures of harry potter and other merchandise
Lovely waterstones fantastic service in the cafe. Enjoyed my hot chocolate and sanwich, good selection of books and peaceful ✌️
Lovely bookshop to browse. Good selection.
Nice coffee shop at back
I love Waterstones. Books, books and more books, helpful staff and dog friendly. What's not to like
Excellent service from the staff. Very knowledgeable. Good selection of titles.
Love wandering around Waterstones and the assistant who served me was very knowledgeable.
Nice range of books cafe at rear of shop. Good manga section, but takes a while to restock, if you want episode 1.
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