I've been here twice now, the first occasion on my own was pretty busy but was still served and handed my drinks within a reasonable time considering the length of queue. Second was slightly quieter with my kids who loved having a staff member engage in conversation with them which doesn't happen in many places I find. Staff were on it when it came to cleaning and the different areas to work on when serving. Makes a difference when there's welcoming staff.
Had a cake here once on my birthday and it tasted old and stale however if you go for the drink it taste amazing and the service there is amazing and they are so nice! If you eat in the tables arnt always clean but they will be fine
Overall a good Costa coffee only thing that let's it down when I attended was the seats and tables were a bit grubby and the sofa was stained. Otherwise good service, friendly staff and clean preparation of the food.
A great place to go with lots of seating. Staff usually run off their feet so it can be crazy busy in there so provided you have time then it’s worth the wait.
It is a standard Costa coffee shop
But the staff do make the difference.
Excellent place to go for coffee, have been there alot myself and the staff couldn't do enough for you, very helpful and polite and friendly, nothing is ever too much to ask
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I occasionally come to costa and though I miss the previous decor of their interior (it felt more welcoming) they have a good atmosphere for people who are on the go, working or in small groups. I think my favourite thing about Costa is their staff and how friendly they are but also consider your comfort and safety seriously. Awhile ago last year I had an older man come up to me in the store to ask if I was here with my mother (I am a young adult, but I do look young) and I said no, not giving my age and he proceeded to hit on me when he realised I came alone..again assuming I was young enough to come with a parent? Very concerning and I was in shock. When the old man left to go back to his seat, I went up to the counter and told the manager what happened and the creepy old man was quickly banned from the shop and I was given a free drink to calm down with and they ensured I was safe and even offered to have a staff member partially walk me back. Costa staff really helped with my lack of faith in humanity over the pandemic. Honourable mention to the one sweet lady who always compliments me and my friends on our fashion choices, the staff are so sweet and have made my costa experiences amazing.
Costa Coffee in Chippingham is one of my favourite . Friendly staff all the time really helpful and make super coffee
The staff are so friendly and always make everyone feel welcome. The food and cakes are delicious, drinks are brilliant and it's a cozy environment. They even allow my assistant dog in, which I am immensely grateful for
Friendly service and excellent covid preventative measures made our visit an enjoyable one. We shared a piece of cake - I asked for two forks - and the server provided two plates as well which is logical but doesn't always happen, in my experience.
Staff are always pleasant and friendly. Relaxing, pleasant atmosphere and my son's assistance dog is allowed in without any prejudice and with full support of the staff.
Very polite, welcoming staff, willing to have a conversation with customers which makes a more pleasant experience and makes the visit more personal. Can tell they love they job and chatting to customers. Will be going again
Staff was great on my 1st impression seem to be very bubbly and ful of joy. This would be a great atmosphere to work in if only everyone was like that in hospitality.
This is a nice big Costa with lots of seating. Service was quite slow but they were very busy. The cafe is clean and we'll laid out and well placed in the high street for a mid-shop coffee break
Coffee made the way I asked and sat in clean and tidy branch. Staff super friendly and chatty too, which always make such a difference after a rubbish day at work.
Coffee was good! Social distancing well planned out. Friendly service. Kiera is great, lovely lady with a fantastic, bubbly personality.
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