just wanted to leave a review, praising 2 staff members on their faboulous customer service. not only were they lovely to me when i spilt my coffee, but also made me a new one free of charge.. what brilliant service.
A lot of space and areas. It’s an ok one to stop in. There is usually no parking around the area, but a parking lot nearby.
This is a great costa. Always clean, staff great, friendly vibe with regulars. Lots of outside seating for warmer days. Wheelchair/pushchair access
Nice cafe. Lovely ice coffee. Nice seating areas. Shame tuna melt wasn't melted enough
The coffee as fab.
However I had a ‘little Seizure’ in the Hoole restaurant s couple of weeks ago and I’ve only just been able to make this review.
I just can’t say how grateful I was for the lady/ manager she was outstanding, cordoning of the area with baby highchairs, putting her own jacket under my head. I don’t remember any of this.
What I do remember is her talking to me in a very calm manner asking me questions to keep me alert but most of all just being so very kind.I think her name was Sarah or something similar but I would like her to be acknowledged.
What an outstanding employee.
So many thanks.
Fantastic coffee shop situated in the heart of Hoole, great little Hangout spot for catch ups with friends and family. Perfect walking distance for Chester Creative Campus (Kingsway) university students. Staff are so welcoming and friendly. Highly recommend! 🙌🏻🙌🏻🙌🏻
We visited Chester and walked to Hoole. Very nice area.
staff here friendly. Our coffee good... as usual in Costa. Didn't eat on this occasion.
Only thing I thought was it's a shame a nice building has been altered downstairs ( talking about the outside). Spoilt look of building.
Very nice little coffee shop with nice and helpful staff. Good range of foods and drinks. Also a disabled ramp for easy access for anyone with a pram or wheel chair. Also plenty of places to chain up your bike.
Delightful KitKat Mocha today with all the trimmings!
The staff are friendly and helpful. As it is a chain cafe it’s hard to say more.
Even though coffee machine broken
Young lady at til was calm pleasant, remembered teaching my granddaughter last summer,
Still a lovely experience xx
One of my favourite places to grab a coffee and meet people
Lovely welcome as always by the guys cheerful whatever the weather, chatty, good customer care, clean place, one of the best Costas imo.
A great place to meet on a first date. 😉
Friendly staff , Cam was very cheerful and helpful, even though he was on his own and was having to do everything from serving drinks and food and preparing orders … Well done Cam .
Lovely service and atmosphere in Costa, the two young guys in there were so friendly and chatty with every customer
Lovely friendly and helpful staff. Tried and enjoyed the Christmas Irish Latte, was also offered the Christmas Roast which was very well balanced with chocolate notes. Had a great explanation about the new roast from the member of staff working the till. Lots of great cafes and coffee shops in Hoole but if you fancy a change then Costa is a great alternative.
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