Food always delivered hot. Not had an issue with soggy chips, uncooked chicken or missing parts of the order for nearly 4 years of using them. I would say its become quite expensive.
Pepes is a restaurant that truly captures the delicious flavors it offers. Whether you dine in or take away, the taste remains consistent, unlike some other places where the flavors seem to change. The restaurant has a pleasant atmosphere with good decor, reminiscent of a classic chicken and chip shop. However, when it comes to comparing it to Nando's, Nando's still holds its own unique charm.
One aspect that stands out about Pepes is its pricing. It is undeniably overpriced for what it offers. With an average meal costing around £11, it seems too high considering the value provided. The only reason my family and I choose to dine there occasionally is because we sometimes get a discount through Uber, and it happens to be the only halal restaurant in our vicinity.
The service at Pepes started off on a rocky note when they first opened, but it seems they are making efforts to improve. However, they still have room for improvement. There have been instances where they have not been consistent in reading the order, resulting in missing items. This becomes frustrating, especially when Uber charges for the missing food, claiming it has been sorted out.
The exorbitant prices become even more apparent when ordering a family meal for take away. Estimating around £60 to £70 for a family meal feels excessive and unreasonable.
Despite the issues with pricing and service, the food itself is delicious. The flavors are perfect, and I hope Pepes continues to expand its menu options, providing even more variety for its customers.
In conclusion, Pepes offers tasty food with flavors that remain consistent. However, the overall experience is marred by high prices, inconsistent service, and occasional missing items from orders. It would be beneficial for the restaurant to address these concerns, particularly the pricing, to enhance the customer experience.
My favourite Pepe's is the Walthamstow one but as it's far I decided to order from this one with not much expectations. However, while it's not as spicy as the one is stow, it is definitely as flavourful and I am so pleasantly surprised. Happy that I don't have to trek so much to get my pepe's fix anymore!
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