It has be about 5 years since I left Costa as employee and I have not seen any smile behind the counter and not a great customer service until… today I have to do something near by and I fell like the old days they were absolutely stunning they were friendly and helpful with every customer that I seen them serving.
I was so pleased to see that and happy as customer service can be very basic or not even a smile, I am sure they both will do great in life as they were above and beyond
Well done Milly and Frankie ( I apologise if I spent the names wrong)
An other lovely Costa, welcoming staff I wished the opening hours a bit longer.
Though I going there 4-5 days per week, for me experience with this branch very nice with its very friendly atmosphere and co-operative stuffs work as well. "Holly" one of the worker from this branch, she knows my all choices at Costa; like, yesterday I was on queue and when I just came to her, she just started saying about what I gonna be order. So, that time I surprised a lot but then I thought they are very efficient and very friendly as well.
Every time I go I get greeted by a very lovely lady. She always ask after me and my young toddler. She's helpful and ever so smiley too. Don't know her name ... But she truly deserves an award for just being very sweet friendly and having amazing customer care. Will try n find out her name next time as she deserves to be recognised and praised for her lovely nature and hard working. Wish everywhere we went was like this.
Visited Costa today Thurs 24th at 8.30am. The assistant was really lovely and polite, despite big queue she remained calm.
Very friendly and delivered 1st class service.
As always the staff are great and the coffee spot on, but the new refit is horrendous, far to busy, it looks so cheap & tacky.
Really good location as right by the docks where there is a cinema, restaurants and shops. Nice staff and a clean room. Nothing exceptional about the hotel it’s what you expect in a Travelodge
Difficult as the location is quite small and tucked away making it challenging with all the trolleys parked around you. However the store staff were extremely friendly.
Lovely place we go here at least 3 times a week. Always nice food and drink with friendly and helpful staff.
Even though obviously very busy, the staff were very welcoming and friendly.
Friendly staff, decent sized seating area and good coffee!
Good coffee and staff are friendly. It is located in Tescos.
Great staff very nice coffee recommend it
Typical Costa. You know what you are getting and usually it never disappoints.
Great place for breakfast!
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