Very small shop, but the hot chocolate is still outstanding! Used my £5 birthday voucher this time
Always smells and looks so good. Very clean and tidy. Great customer service. A bit tight if you are with a pushchair. A lot of to choose. From oat milk to coconut. I had with extra shot of coffee, however, it was pretty strong. So next time would try regular.
First Hotel Chocolat product and I am very impressed!
Firstly, the store is always well maintained. The staff are smart and professional, always with a smile on their face. The store has a wonderful atmosphere.
Then the products themselves, wow!. Chocolate unlike no other. They look beautiful and taste even better. I am coeliac so was concerned about finding suitable products but the little booklet is amazing. It highlights a range of allergens and is clear to understand. Very impressed! Well done Hotel Chocolat!
Staff are always super friendly and helpful and have a little mess about with our little one.
Wish the powers that be would let you have a digital loyalty card as I hardly ever carry my wallet relying on Apple Pay.
Luckily the staff are helpful and take your email to find you on the system.
A must for our little walks around town in the heat to get a cocoa infused soft serve ice cream cone!
They've got chilli-flavoured chocolate and chocolate drinks.
Do I need to say anything else? That's some next-level time-traveling Aztec recipes.
Ooh this place is amazing my husband and I like going here especially for white choloclate best place in town for hot and any chocolate! They also have plungers for sale! We got one from there! It was about £100.
Popped in to look for gift ideas. Girl working there was very friendly and extremely helpful. Store is clean and tidy and well displayed. Also there is taster chocolate! Nice place.
Dangerous! Far too delicious! The shop should have a warning because once you're in there that's it. Temptation is beyond help xx
I can't say enough how much I love this place, the chocolate is amazing and the staff are always lovely, on this visite the lady was so helpful, I was struggling to find items for a "hamper" and she assisted me with it and made it all nice in a little white box bag and had a laugh whilst doing it. Amazing!
The staff here are so kind & caring very helpful, Well stocked place.
After trying out their chocolates, I would never buy any other. Staff are always helpful and very friendly. Highly recommend.
Staff were welcoming and help with my selections for Christmas presents and they did abide to the covid H&S rules within store!
The staff where very welcoming and chatty. A very friendly store with helpful staff. I'm looking forward to having the full range of chocolate back on the shelves.
Great store with good selection of coffees, chocolates and everything in between. Very friendly and attentive staff too
Best hot chocolate in town. Salted caramel is my favourite. Good service.
Staff are very helpful and friendly and they serve you like it is there own business the chocolate is one of the best in the UK
Apart from one member of staff pushing completely in front of us to get past whilst we were looking to choose what chocolates to buy, everything was fine. And the chocolate flavours are so realistic
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