Visited on a Sunday afternoon for a coffee and hot chocolate after our normal coffee shop over the road on Chelmsford High Street (Caffe Nero) was shut.
This Costa is nice, clean and spacious (see photos) and the late afternoon sun comes through the front window. Staff were friendly and efficient a
Went with a friend for coffee and snack at lunchtime. Loved the presentation of my coffee. It was delicious. Needed to use their toilets but a bit disappointed with the cleanliness.
I have a service dog in training and the staff have gone out of their way to make both me and my dog feel accepted and welcome. Service is always great and the store is generally really clean. My dog has become a bit of a celebrity in there with both the staff and the customers and we look forward t
Lovely place, great atmosphere, really nice people & efficient staff <33
Great branch of this popular coffee chain. I come here quite frequently and there is now never a quiet time. Staff are always friendly and efficient in serving.
Lighting has been very recently changed. It is now much brighter and lighter, but in my opinion it is now too harsh!
Saturday morning experience was really good.... Long queue but got served in 7 minutes and they were so polite and smiling...even though it was really busy. Latte was really good and the Almond Crossiants were spot on..Well done them
A little disappointed with service, although small queue and plenty of seating. Server unable to hear order & not understanding the menu choices. Would prefer menu prompts near till to assist especially with new menu items. Nice helpful staff but better process required. Will likely pre order next t
Great customer service. Staff are cooperative. Feels comfortable at home anytime I visit the store. Sylwia always ready to help, very friendly and makes customers feel comfortable and happy. She always meet customers with a welcoming smile 😃. I will recommend this store to my friends. Thanks 😊
It was typically Costa coffee - nothing special.
Clean, service quick and quite busy.
So I'm sitting here having my flat white. I'll be honest, at first I made my mind up about this place very quickly as it seemed disorganised and all over the place. However, when it finally came to getting my coffee, it was at lightning speed, and the quality was superb.
The team here seem really u
This cafe is hidden away in the Next store on the first floor. It is under used compared to the Costa outlet on the same retail park and a much more pleasant experience for it!
What can you say? It's a Costa Coffee. No issues at all apart from a lack of power points to plug in laptop - unforgivable in this day and age.
I popped into costa with my two babies so double buggy and shopping, and once ordered, Saskia was so kind to ask me to take a seat and she brought my coffee & biscuit over. This might not seem much to some but it meant the world to me not having to maze through a que, seats and customers with a bugg
Nice coffee, good atmosphere. All branches are pretty much the same, so you know what to expect.
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