Super fast service by Tammy (hope I spelt it right). She is amazing and made us feel so comfortable just what we needed on a sunny monday afternoon for lunch. Lovely ambience as well✨
Very friendly staff, giving consistently great service throughout many years of visiting. Food is great, bit healthier than it used to be but still tasty. They also serve the best cream soda out there, shipped in from the states. 100% would recommend.
Good food, staff friendly. Tables well cleaned down. But the view would have taken seconds to tidy up. Wonder what the establishment is like behind the scenes?
Good vegan options. Lovely vegan stuffed crust and good topping options. Have always liked their salad bar.
Konstantinos Georgalis
+5
Everything was amazing. Paul and Lauren were very lovely and polite .We loved the food! Thanks a lot
Much quieter and nicer on a weekday. We both had the lunchtime buffet. £8.99.
Good selection of various pizzas, pasta and salad.
Server did offer online ordering and payment which we declined. Why on earth would we want that when we are in the restaurant? It must be to reduce staff.
There was only one lady who seemed to be serving. She said she does an 11 hour shift...
But she was efficient, helpful and friendly.
Fantastic service, restaurant was very clean and staff continued to clean at tables for new customers. Buffet replenished constantly with pizza and the salad bar was fresh with a huge amount to choose from.
A special mention to Paul, the manager, who carefully talked us through how to order at our table, and who was working very hard in the restaurant making sure every customer was happy and felt safe during these times. He was very friendly, helpful and went above and beyond to make sure everyone had an enjoyable meal. Thank you.
Ordering through the QR code on the table was not straight forward but we got there eventually. the service was very good and the food was excellent I did think it was a bit expensive £51 for two adults and two children one soft drink each only. Clean restaurant and toilets and easy parking.
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The whole family enjoyed their meal. But unfortunately, when we first walked in, it took quite a period of time before we were even acknowledged, we were left to stand around queueing for quite some time. There were a number of tables available, but the member of staff was very slow with approaching or even acknowledging us. Once we were half way through our meal, we observed the same thing happening to other customers who'd walked through the door, left waiting, waiting.. & more waiting,.. they didn't look happy. This particular male member of staff seemed to spend more time at the bar, which seemed a bit peculiar? as there was already members of staff there, sometimes two, serving, & didn't look particularly busy. (He's Customer Service skills needs to be a lot better). The table & chairs could have been a bit cleaner, along with healthier drinks available on the menu. I don't like to give negative reviews normally, but feel the need to be honest, as hopefully it might improve things by doing so. But, on a positive, our waitress serving was friendly & helpful, along with our food being really lovely. 😊
Took my 6 year old daughter here for a treat. We arrived quite early and were asked what pizzas we would like as they didn't cook in advance when it was so quiet.
Not an issue as we helped ourselves to the salad beforehand.
As for the pizza itself... Lovely! It's making me hungry thinking about it.
The service was also great.
It was okay, however do not order the stuffed crust pepperoni as it is disgustingly greasy. The meat feast deep pan however is much better. The pizzas from the kids menu is very small and if you are buying for someone who is 8+ you should get them something off the adult menu. The salad bar is very nice and there is a nice array of salad. The water is cold and comes out very slowly.
We were seated quickly, able to order what we wanted quickly, staff very helpful and friendly, Children were able to enjoy themselves with the self service drinks and ice cream. Sad to read that the restaurant will be closing as this one is nice and convenient for us, free parking and don’t have to travel into town, hoping Pizza Hut will open a new restaurant somewhere else in Chelmsford otherwise we will not have any hut restaurants, the closest will be Billericay.
Stopped here en route to Norfolk and very glad we did. My 14 year old went to the buffet and was disappointed that there were no pizzas he liked. The manager saw this and asked what he does like. He then brought a fresh pizza to our table for him. Our waitress was lovely too although I didn’t catch her name. Top marks! We will definitely be back. Friendly. Fresh. Helpful. Nothing to moan about here!
Friendly staff and tasty food.
The ordering system (scan a QR code on the table and order online) is odd but orders were fulfilled promptly.
It's disappointing that the ordering system isn't flexible enough for my daughter to build her own side salad or ice cream, as those are normally the highlight of her visit.
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