Reviews Tao's Oriental Restaurant

Decent experience, easy to order using the machines as you walk in, restaurant was clean, staff were friendly. Food was ready quickly. Chilli chicken noodles were lovely, the coconut rice pot not so much. Would definitely come back. Pretty reasonable too.

Very nice. Sushi was very enjoyable. i would visit again, and it was slightly expensive. Location is good away from the city centre and easy parking.

We had a really nice time here at itsu. To be honest we had never heard of them and saw the place opposite the shops at the right time (i.e. When we were hungry!) So we went in and ordered some food through the electronic boards tbh I would have liked to have been able to browse the menu at the table but this is how it goes in modern times... The food came very quickly and it was delicious and very good value for money. The last who served us was lovely and recommended food. We had the chicken teriyaki and chicken salad and then the little chocolate ganache for dessert. It came all in at around twenty pounds for the two of us. Neither of us drink so we had two water which they were happy to provide. All in all an excellent experience and we can't wait to come back to sample since other delicacies.

Itsu Chelmsford has a great marketing strategy- flying a blimp above your store is certainly a way to gain attention. Having been to the Pizza Hut that was once here it’s fair to say this is a more than welcome addition to the shopping centre. As far as I was able to tell, the staff were all really friendly, seeing as this is their opening week though we will have to see if this enthusiasm wears off- let’s hope not. I was greeted by a manager of some sort, who explained the system to me, which was very handy- seeing as on first impression you’re not too sure wether it’s a dine in spot with takeaway like the ones in malls etc. the ordering screens are easy to use and user friendly unlike some others in kfcs and burger kings etc. the store is really clean and well designed and has a light airy feel. Service was quick but probably because the somewhat small ordering choice lends itself to this style- this was one of my only downsides as I feel there could be a slightly larger selection of items- having ‘bao’ on the side of the store you would expect more than one option- however, I hope and expect this is just part of the teething process of opening a store like this. Despite this there were plenty of veggie and vegan options so no one should go hungry. I had salmon sushi and chicken gyozas which were both lovely. The gyoza sauce was a little bitter but nonetheless this probably isn’t something they control and to be honest the gyoza were lovely so I can’t complain. Generally though this is a really wonderful spot that although is a chain will leave you full for not much money. Prices are fair (let’s hope it stays that way!) and the food is really good. The pick and mix mochi was a highlight and I’m excited to come back again. Really good to see a restaurant like this over this way and I look forward to seeing more like this in other areas.

Had the eat in experience at this Itsu for a change. Great food as always but this time in a proper bowl!

The food was delicious and ready within minutes. Still so fresh and tasty!

The staff here are great, no sloppy service and are genuinely happy to help. This is a great replacement for the Pizza Hut that used to be here!

Rather like an upmarket Japanese/Asian McDonald's with the same self service order screens and wait for collection but with expensive bottled beer available. Outstanding cheerful and very helpful front of house staff, generally only one or two serving but very willing to bring your order to a table if eating in and a longer wait than usual for preparation. Expensive (but it is Sushi etc) but very good quality even though I presume it is factory prepared and bulk delivered compared to a highly trained sushi chef working in the kitchen. Good for an occasional treat or special occasion.